Director, People Services

DaVita • Coral Gables, FL

2d • Onsite

About The Position

This role is for a Director, People Services, who is an expert in their discipline (HR or commensurate experience inclusive of operations experience). This individual will be accountable for shaping the direction and leading the human capital strategy across their functional area. They will be responsible for providing executive-level HR support, coaching leaders (manager through executive levels), and empowering teams to partner cross-functionally to solve complex challenges. The role involves working closely with senior operations leaders to drive strategic HR solutions and initiatives that align with broader business objectives, taking complete responsibility for work, including all planning, execution, and delivery. The ideal candidate will possess deep strategic thinking capabilities, an ability to balance team empowerment with accountability, excellent communication and operational experience, and a proven track record of driving large-scale multi-site organizational performance.

Requirements

• Bachelor’s degree required.
• Must live in South East US geography (Florida or Georgia preferred) or be willing to relocate.
• Current driver’s license in state of residence and insurable driving record required.
• Minimum of 7-10 years’ hands-on human resources experience, functioning as a strategic human resource business partner.
• Minimum of 5 years’ experience as a human resources manager or director strongly preferred; experience in a large (1000+) company preferred.
• Proficient in MS Word, Excel, PowerPoint, Teams, and Outlook required.
• Previous experience shaping and leading multi-site Human Capital Strategy.
• Extensive experience coaching senior leaders (Directors and above, up to executives).
• Experience identifying and driving Key Performance Indicators with end-to-end ownership.
• Demonstrated understanding of what makes the business successful, with a proven ability to deliver on strategic goals.

Nice To Haves

• MBA or advanced degree highly preferred.
• Human Resources certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) preferred.
• A little bit of competitive spirit never hurts.

Responsibilities

• Demonstrates the ability to balance team empowerment with accountability for results and details.
• Takes complete responsibility for work, including all planning, execution, and delivery.
• Leads complex initiatives across the group areas, translating broader goals into measurable deliverables.
• Develops and implements strategic retention strategies to impact patient care at scale.
• Advises on execution of full talent system, inclusive of creating local compensation strategy to support pay for performance.
• Serves as a trusted advisor/coach to senior leaders and executives, providing strategic guidance on HR initiatives to support business objectives.
• Collaborates with operational leaders to identify and address leadership development needs, ensuring succession plans for critical roles are robust and forward-looking.
• Actively serves as a leader on the team to attract, identify, develop, and retain high potential talent.
• Identifies high-potential teammates and empowers the team to create development plans that prepare them for future executive leadership roles.
• Monitors and tracks the progress of key talent actions, making data-driven adjustments to accelerate readiness.
• Consistently scans the macro talent and HR environment, bringing trends and the latest perspectives to progress the business’s strategic thinking.
• Demonstrates a strong ability to see big-picture drivers, identify gaps, and translate strategy into action.
• Conducts advanced HR data analysis to identify trends, issues, and opportunities, and develops comprehensive action plans.
• Actively shapes our Village culture, creating trust and belonging at all levels of the lane.
• Shapes team culture by connecting people’s strengths to meaningful work and prioritizing a culture of belonging.
• Drives accountability with partners in the Village on how to Lead the DaVita Way, serving as an ambassador for the Village.
• Creates a culture that promotes taking calculated risks to drive innovation.
• Empowers the team to partner cross-functionally to solve problems and capitalize on opportunities.
• Develops comprehensive change management and communication plans, guiding leaders to define the need for change and desired outcomes at a strategic level.
• Uses strong interpersonal skills and emotional intelligence to influence executive decision-making and gain buy-in from key stakeholders.
• Presents data, insights, and recommendations to strategically support the ‘why’ behind major initiatives.
• Able to communicate the human capital strategy to c-suite level audience.
• Builds commitment with stakeholders to create a shared vision and drive organizational change across multiple functional areas.

Benefits

• Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Family resources, EAP counseling sessions, Headspace
• backup child and elder care, maternity/paternity leave and more
• DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

What This Job Offers

• Job Type: Full-time
• Career Level: Director