Director, People Operations

Cribl

3d•Remote

About The Position

Cribl does differently. What does that mean? It means we are a serious company that doesn’t take itself too seriously; and we’re looking for people who love to get stuff done, and laugh a bit along the way. We’re growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity. As Director of People Operations at Cribl, you will play a pivotal role in shaping and leading our People Operations function. You will work closely with a talented People Ops team and cross-functional partners to build and scale the core systems, processes, and operational infrastructure that support our employees globally. This is a hands-on builder role. You will lead a team, influence strategy, and roll up your sleeves during moments when it matters most. You are seen as a steady, mature leader - someone who brings calm judgment, startup realism, and a clear vision for where People Ops needs to go. You will design our roadmap to continue evolving the maturity of our programs - one milestone at a time - and working processes to magnify our impact on the business.

Requirements

10+ years of progressive People Operations experience, with at least 3 years in a Workday environment
3+ years of people management experience
Demonstrated experience building foundational People Ops processes and systems from the ground up
Strong systems thinking with the ability to troubleshoot, perform root-cause analysis, and design durable solutions
High data literacy and comfort partnering on scalable data architecture
Experience in a high-growth, pre-IPO technology company
Experience operating in a multinational, global environment

Responsibilities

Serve as a right hand to the VP of People Ops, Programs & Total Rewards, helping lead and evolve the People Ops function
Manage, mentor, and grow a team of People Operations Analysts and Specialists
Establish a calm, execution-focused operating rhythm across People Ops
Develop success metrics and performance indicators to measure system efficacy and customer satisfaction
Act as Product Owner for all People-related Workday modules, championing requirements, sequencing, and prioritization
Personally configure workflows, roles, permissions, and business processes within Workday and connected systems
Partner closely with the IT Workday Systems Administrator to balance technical constraints with People Ops needs
Oversee and integrate peripheral systems (Lattice, JIRA, integrations, internal tools)
Evaluate opportunities for infrastructure improvements, including buy vs. build decisions
Run RFPs, manage vendor relationships, and negotiate contracts
Continuously assess system performance and scalability
Drive thoughtful process optimization without over-engineering
Ensure all systems uphold data privacy regulations and global compliance requirements
Design and manage system security, roles, and permissions
Maintain high standards for employee data integrity and confidentiality
Partner closely on scalable People data architecture and analytics design
Oversee knowledge management solutions and promote a strong culture of documentation and knowledge sharing
Oversee People systems ticketing queues, ensuring high-quality service and issue resolution for employees and managers
Collaborate closely with IT, Finance, Legal, and People team partners
Navigate changing priorities and ambiguous requirements with pragmatism and calm execution
Design and document end-to-end People Ops processes, including onboarding, offboarding, job changes, performance cycles, compensation events, and employee data changes
Build foundational artifacts such as process maps, SOPs, runbooks, and decision trees
Stand up 0→1 human processes for emerging programs and systems
Create clarity where ambiguity exists and convert it into usable operating models