Director of People Operations

Wealth.com

2d • Remote

About The Position

Wealth.com is the industry’s leading estate planning platform, empowering more than 1,000 wealth management firms to modernize how they talk about estate planning with their clients. As the only tech-led, end-to-end platform built specifically for financial institutions, Wealth.com enables firms to drive scale, efficiency, and measurable client impact. Trusted by some of the largest names in finance, Wealth.com combines proprietary AI, robust security, and deep technological and legal expertise to serve the full range of client needs, from foundational plans to the most sophisticated estate strategies. The company has been widely recognized for innovation and leadership, winning Top Estate Planning Technology and Top Estate Planning Implementation at the 2025 WealthManagement.com Industry Awards, being named the 2024 Best Technology Provider in the Trust category, and earning #1 in estate planning market share in the 2025 Kitces AdvisorTech Study.
Our team is fundamental to our standing as the leading estate planning platform. We cultivate a collaborative and supportive environment, fostering innovation and making Wealth.com a truly enjoyable workplace. Wealth.com is proud to be certified as a Great Place to Work for 2025.
We’re looking for a Director of People Operations who thrives in a startup environment and enjoys building alongside strong leadership. This role works in close partnership with the VP of People, serving as a key operator, thought partner, and executor of our people strategy.
You’ll help translate vision into action—building scalable, human-centered people programs while staying deeply connected to the day-to-day employee experience. This role is ideal for someone who loves owning execution, coaching leaders, and helping a People function mature thoughtfully.

Requirements

• 6–10 years of experience in People Operations / HR
• Prior experience working closely with senior People leadership (VP or equivalent)
• Startup or high-growth experience strongly preferred
• Strong execution skills with the ability to zoom out strategically
• Sound judgment, emotional intelligence, and high trust-building ability
• Comfortable navigating ambiguity and evolving priorities

Responsibilities

• People Strategy & Leadership
• Develop and execute a people operations strategy aligned with business goals and company values
• Act as a strategic and operational extension of the VP of People
• Translate company strategy into scalable people programs and policies
• Collaborate on prioritization as the company scales—balancing urgency, impact, and resources
• Employee Experience & Culture
• Champion a positive, inclusive, and high-performing culture
• Design programs that support engagement, retention, and employee well-being
• Oversee onboarding, employee lifecycle processes, and offboarding
• Ensure employee feedback is gathered, understood, and acted upon
• Performance Management & Development
• Partner with the VP of People to design and run performance management cycles
• Coach managers on feedback, accountability, and development conversations
• Support leadership development initiatives and manager training
• Ensure performance practices are consistent, fair, and growth-oriented
• Compensation, Benefits & Total Rewards
• Oversee compensation philosophy, salary bands, and annual review cycles
• Manage benefits programs to ensure competitiveness, compliance, and employee understanding
• Partner with Finance and leadership on workforce planning and budgeting
• Ensure fair, consistent, and transparent pay practices
• Compliance, Policies & Risk Management
• Ensure compliance with employment laws while maintaining flexibility
• Draft, maintain, and evolve policies that reflect how we actually work
• Handle employee relations matters with discretion, empathy, and sound judgment
• Partner with the VP of People on risk mitigation and sensitive matters
• Systems, Data & Operations
• Own HR systems and day-to-day people operations
• Surface insights and trends to the VP of People and leadership team
• Continuously improve systems and processes to reduce friction
• Partner cross-functionally to eliminate silos and increase efficiency

Benefits

• Competitive salary.
• Hybrid work arrangement if located in the Phoenix or New York area; otherwise, fully remote. We also meet together in person several times a year.
• Excellent medical, dental, and vision insurance options, with low-cost premium structures that demonstrate our commitment to offering great value to our employees.
• 100% company-paid basic life insurance, short-term and long-term disability insurance.
• 100% paid parental leave upon eligibility.
• Company equity managed through Carta.
• 401k with match and 100% vesting upon hire.
• Flexible PTO in an environment where taking time off to relax or recharge is supported and encouraged.
• Take time off for holidays—and yes, your birthday counts too. Celebrate, relax, and recharge without thinking twice.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 101-250 employees