Director of People

9amHealth

3d•Remote

About The Position

We’re looking for a Director of People who will lead our People function as we grow into a Series B business. This role requires someone who can operate confidently at both the strategic and hands-on levels. The Director will lead the People function with a high degree of ownership — proposing, shaping, and rolling out the programs and infrastructure the business needs as we mature. You’ll inherit a solid People foundation and build the next stage. You’ll directly manage a Senior Talent Partner and partner closely with our Administrative Manager, Finance, Founders, and other leaders across the company. This role reports to our COO & Co-Founder. Success looks like strengthening our People infrastructure, shaping a connected company culture, proactively identifying organizational needs, and ensuring a consistent, high-quality employee experience across two entities and a blended workforce of 125+ people.

Requirements

7–10+ years of People leadership experience in high-growth environments.
Experience managing People teams and developing talent.
Strong People operations background with hands-on expertise.
Rippling experience (required).
Ability to support multi-state employment and navigate blended workforces (W2, 1099, per diem, clinicians).
Commitment to equitable people practices and creating an inclusive employee experience.
Ability to communicate and collaborate across time zones and functions.
Ability to work independently and manage sensitive matters with discretion.
Reliable internet connection and a dedicated workspace.
Availability during core US business hours.
Adherence to company policies, data security standards, and confidentiality.

Nice To Haves

Experience in healthcare, telehealth, or regulated environments.
Experience supporting clinical or contractor-heavy workforces.
Experience at Series B–stage companies or those scaling rapidly.
Strong systems orientation and comfort owning technical workflows.
Exceptional communication, judgment, and relationship-building skills.
Bachelor’s degree or equivalent experience.

Responsibilities

Act as the primary strategic and operational People leader, owning People initiatives end-to-end.
Proactively identify People opportunities and gaps, and drive initiatives that support our evolution into a Series B organization.
Partner with leaders on workforce planning, emerging org design needs, and strengthening performance and leveling practices.
Build and evolve People structure, processes, and policies that scale with the company.
Lead People Operations across both entities: onboarding, offboarding, People administration, payroll coordination, and benefits.
Build strong relationships across our clinical, administrative, and technical teams, adapting People programs to fit the needs of each group.
Maintain our compliance foundation (multi-state employment, contractor/per diem oversight, leaves, labor requirements, audits).
Strengthen company culture by creating programs, rhythms, and touchpoints that help people stay connected and engaged.
Provide thoughtful support on employee relations matters, offering coaching and guidance to leaders.
Manage and develop the Senior Talent Partner; ensure recruiting operations run smoothly and remain candidate-friendly.
Own and optimize our People tech stack: Rippling (required), Ashby, Google Workspace, Slack, Vanta, Carta, and other internal tools.
Partner with our benefits broker (Sequoia) on strategy, renewals, and day-to-day needs.