DIRECTOR OF PEOPLE & CULTURE
About The Position
The Director of People & Culture will work in conjunction with the senior management team to implement the “people” strategies of dynamic and mission-focused team of more than 80+ members. This position is responsible for overseeing all aspects of the HR department and the operational effectiveness of 2 office locations (Santa Ana & Riverside). This position is also responsible for implementation and management of our retention and leadership development strategies. As a key role to the organization, this position provides on-site direction, resources, coaching, and resources to the team. This position will embody BBBS culture and must be its biggest advocate and ambassador—both internally and externally. The Director of People & Culture will report to the CEO and is a member of the executive team.
Requirements
- Bachelor's Degree required; Master's highly preferred
- At least 3+ years in HR administration required
- At least 3+ years in Talent Acquisition required
- Experience in Leadership Development highly preferred
- High-level of customer service
- Highly proficient in Windows XP software and Google Suite applications
- Must have access to a reliable automobile with valid Driver's License and Auto Insurance
- Excellent oral and written communication skills reflecting excellent customer service both in-person via the telephone
- Excellent organizational and time-management skills
- Maintains high confidentiality throughout daily operations
- Excellent attention to detail
Nice To Haves
- Master's highly preferred
- Experience in Leadership Development highly preferred
Responsibilities
- Serve as a trusted advisor to the executive team, providing thought leadership on people strategy, workforce development, and HR alignment with BBBS's mission.
- Partner with department leaders to integrate HR strategies with broader organizational goals, driving talent management and productivity.
- Collaborate closely with leaders and managers to provide expert HR guidance and support with conflict resolution and leadership development.
- Occasionally support off-site events that promote the agency within the community
- Architect and lead BBBS's People function including recruiting, onboarding, training, culture, performance, and People Ops
- Design and implement strategies to attract and onboard top talent across the agency, ensuring quality hiring and cultural alignment
- Collaborate with leaders to create engaging onboarding experiences that support retention
- Develop leadership development programs and succession plans to strengthen internal talent pipelines, ensuring continuity and growth
- Maintain deep knowledge of CA employment laws, payroll legal requirements, Federal regulations, mitigating legal risks and ensuring compliance
- Develop all HR policies to comply with agency regulations, CA labor laws and Federal requirements, maintaining regulatory standards
- Foster a positive, people-first culture through initiatives that embody BBBS's mission enhancing its reputation as an employer of choice
- Implement employee engagement strategies to strengthen morale, align with company values, and promote organizational growth and scalability.
- Lead, mentor, and coach HR team members, providing guidance, support, and development opportunities
- Set and monitor KPIs with department leaders and COO that align with operational goals and budgets, ensuring continuous adherence to regulatory requirements
- Develop compensation frameworks, leveling guides, performance systems, career ladders, and manager enablement.
- Direct and design the performance management system that drives accountability and supports continuous growth, aligned with organizational goals
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What This Job Offers
Job Type
Full-time
Career Level
Manager
