Director, People Operations

Intelica • Saint Louis, MO

10d

About The Position

We are seeking a Director of People Operations to lead the full employee lifecycle across our multi-entity organization. Reporting to the Chief Operating Officer, this role is both strategic and hands-on, serving as a trusted partner to the Executive Leadership Team while overseeing day-to-day people operations. This is a high-impact role responsible for building systems, elevating standards, and shaping the employee experience as we continue to grow.

Requirements

• 7–12+ years progressive HR experience in a multi-state environment
• Strong working knowledge of payroll, benefits, compliance, and employee relations
• Comfortable operating on a lean team, fast-paced team
• Demonstrated ability to partner with senior leadership
• Experience leading or upgrading HR processes in growing organizations
• Ability to balance employee advocacy with business needs

Nice To Haves

• SHRM-CP/SCP or PHR/SPHR preferred

Responsibilities

• Own and manage all HR operations across multiple entities and states
• Ensure compliance with federal, state, and local employment laws
• Oversee payroll processing in partnership with Corporate Accounting
• Manage workers’ compensation, leaves of absence, and risk-related matters
• Serve as primary point of contact for employee relations issues and investigations
• Administer compensation programs, merit cycles, and benchmarking
• Evaluate and enhance benefits offerings
• Manage performance management processes
• Support workforce planning and headcount budgeting in collaboration with Corporate Accounting
• Lead and execute recruiting strategy, building scalable processes that center on the candidate experience
• Strengthen onboarding and offboarding processes
• Manage training, development, and compliance-related learning initiatives
• Maintain accurate HRIS data, employee files, and reporting
• Support employee engagement surveys and follow-up actions
• Partner with leaders on recognition, culture, and engagement initiatives
• Own employee communications related to policies, programs, and organizational updates
• Act as a trusted, practical resource for employees and leaders
• Partner closely with the COO and CFO on people-related priorities
• Collaborate with third-party IT provider on systems that support the employee experience
• Evaluate and improve HR processes, tools, and vendors
• Build scalable practices that support growth without unnecessary complexity

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed