Director, People Operations

Rebuy, Inc.
1d$125,000 - $170,000Remote

About The Position

We’re looking for a passionate and hands-on Director, People Operations to help scale and elevate Rebuy’s People Ops functions. In this role, you’ll be at the center of the journey designing systems, processes and programs that enable connection, growth and high performance along with compliance and efficiency. You will balance big-picture strategy and execution along with delivering HR operations and support across the employee lifecycle and experience. As the strategic partner on the leadership team, you’ll advance our people initiatives, foster a positive and engaged employee experience, and champion continuous improvements that directly influence the success of our teams and the business overall.

Requirements

  • Bachelor's degree in Human Resources or related field.
  • 10+ years of progressive People Ops / HR experience with strong hands-on execution across HR operations and ideally within a fast-growing tech startup.
  • Deep understanding of employment best practices, compliance frameworks, and labor standards, particularly within US and Canadian organizations.
  • Demonstrated ability to design and operationalize onboarding, offboarding, and performance systems.
  • Experience with various EORs and ability to handle all international hiring.
  • Confidence in managing HRIS (BambooHR, Pulley, Employee Navigator, Ashby) and people programs.
  • Proven ability to influence and collaborate with senior leadership to align people strategies with business goals and drive organizational transformation.
  • Proven experience designing and implementing smart, scalable organizational structures for hyper-growth startups, including establishing clear leveling frameworks and career progression policies.
  • Highly organized and detail-oriented; you can handle multiple projects and dynamic priorities without missing a beat.
  • High emotional and social intelligence with experience fostering positive, strong relationships with diverse groups of people and complex dynamics.
  • Collaborative decision-maker who actively elicits input, listens deeply, and fosters collective decision-making through strong facilitation.
  • Proven ability to balance long-term planning with hands-on execution.

Nice To Haves

  • It’s a bonus if you’ve previously been a people leader for a fully remote organization!

Responsibilities

  • Own the onboarding and offboarding experience for all Rebots.
  • Serve as a confidential point of contact for workplace concerns, ensuring timely and appropriate escalation.
  • Establish lightweight, scalable processes for performance reviews, engagement surveys, and feedback loops.
  • Build a best-in-class People Ops team that’s led with collaboration, mentorship and development to promote individual and team performance.
  • Conduct regular compensation and benefits benchmarking to support equitable and competitive total rewards practices.
  • Manage employee relations issues end-to-end, including coaching, documentation, and investigations.
  • Partner with IT, Finance, and Operations to align people processes and cross-functional initiatives with organizational goals.
  • Develop, implement, and clearly communicate people policies that are compliant, equitable, and aligned with company values.
  • Optimize HR systems (HRIS, payroll, benefits) with an emphasis on automation, efficiency, and data accuracy.
  • Identify opportunities to streamline workflows and enhance employee and manager self-service capabilities.
  • Ensure compliance with all federal, state, and local laws.
  • Manage all compensation and benefits programs for both the US, Canada, and EMEA.
  • Conduct regular audits to ensure compliance with all labor laws.
  • Ensure accurate employee data in all systems, payroll coordination, benefits administration, and reporting

Benefits

  • Team: We’ve got the best, brightest, most brilliant team members who are excited to meet you! We also like to think we have a good sense of humor.
  • Remote Work: With a strong internet connection, you’re able to work from anywhere within the U.S. and Canada.
  • PTO: We offer a flexible vacation policy, generous holiday schedule, parental leave and sick policy. There’s other policies too like a birthday holiday!
  • Amazing Benefits: 100% free health, dental, and insurance for you and your family. Don’t worry, there’s even more!
  • Retirement Plans: For our U.S. employees we offer 401(k) retirement plans and for our Canadian employees we offer a TFSA and RRSP retirement plans. You’ll also enjoy a 3% contribution of your gross salary, no matter where you’re located!
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