Director, People & Culture

Northwest Healthcare Properties REIT • Toronto, ON

8d

About The Position

Vital Infrastructure Property Trust is a real estate investment trust with over $5B of assets under management, owning and operating 133 high-quality properties across Canada, the United States, Brazil, Germany, the Netherlands, and Australia. Their leadership team has deep healthcare expertise and a disciplined approach to investment, operational excellence, and long-term ownership strategy. The Director, People & Culture is a key member of the global People & Culture team, responsible for leading the delivery of people strategies and programs across a multi-jurisdictional workforce in Canada, the United States, Brazil, Australia, and select European markets. This hands-on leadership role combines strategic business partnership with direct execution across the full employee lifecycle, working closely with senior leaders to support organizational effectiveness, talent development, employee relations, performance management, and total rewards initiatives. The Director reports to the Global Head, People & Culture and oversees the People & Culture Coordinator based in Toronto.

Requirements

• 10+ years of progressive experience in Human Resources, including senior-level business partnering within a complex, fast-paced organization
• University degree in Human Resources, Business Administration, or a related field
• Experience in real estate, REITs, asset management, private equity, or financial services strongly preferred
• Demonstrated experience operating in a hands-on HR role, with the ability to balance strategic thinking and direct execution across multiple areas of People & Culture
• Experience supporting executive compensation and incentive programs, with exposure to plan design, governance, or analysis
• Experience working in a global or multi-jurisdictional environment, with exposure to varying employment legislation and practices
• Strong knowledge across core HR disciplines, including employee relations, performance management, talent development, and organizational effectiveness
• Proven ability to build relationships and influence stakeholders at all levels, including senior leadership
• Strong analytical and problem-solving skills, with the ability to translate data and insights into practical recommendations
• Excellent communication, coaching, and interpersonal skills
• High level of discretion and ability to manage sensitive and confidential information

Nice To Haves

• CHRP/CHRL designation (or equivalent) considered an asset
• Experience supporting organizational change, acquisitions, or integration activities is considered an asset

Responsibilities

• Lead and deliver People & Culture strategies in partnership with senior leaders to support business objectives across multiple jurisdictions.
• Act as a trusted advisor to leaders on a broad range of people matters, including organizational design, workforce planning, employee relations, performance management, and talent development.
• Build strong partnerships across the business and influence leaders on people-related decisions that support both business performance and employee experience.
• Lead and directly execute core People & Culture programs and processes across the employee lifecycle, including talent acquisition, onboarding, performance management, promotions, succession planning, and employee engagement.
• Provide day-to-day People & Culture support and practical guidance to managers and employees, balancing strategic thinking with responsive, hands-on execution.
• Identify opportunities to enhance and streamline People & Culture processes, programs, and tools in support of an efficient and high-quality employee experience.
• Manage complex employee relations matters, including investigations, conflict resolution, performance concerns, and policy interpretation, ensuring consistency, fairness, and compliance.
• Maintain current knowledge of employment legislation, market practices, and emerging trends across relevant jurisdictions to inform recommendations and decision-making.
• Handle highly sensitive and confidential employee, business, and compensation information with professionalism and discretion.
• Oversee and support People & Culture delivery across employee populations in Canada, the United States, Brazil, Australia, and select European jurisdictions.
• Collaborate with internal stakeholders and external partners, as needed, to ensure effective delivery of People & Culture support across multiple markets.
• Contribute to the continued evolution of global People & Culture practices in a lean and geographically dispersed environment.
• Support and evolve total rewards programs, including annual compensation review processes, market benchmarking, and incentive planning.
• Partner with the Global Head, People & Culture and other internal stakeholders on executive compensation-related activities, including compensation analysis, governance support, and preparation of materials for senior leadership, as needed.
• Contribute insights on compensation trends and market practices, particularly within the REIT, real estate, and broader financial services sectors.
• Lead the people-related aspects of acquisitions, dispositions, and organizational change initiatives, ensuring thoughtful planning, effective communication, and smooth execution.
• Support leaders through periods of change by providing guidance on structure, communication, employee impact, and transition planning.
• Contribute to initiatives that strengthen organizational effectiveness, leadership capability, employee engagement, and culture.
• Oversee and support the work of the People & Culture Coordinator in Toronto, providing direction, coaching, and ongoing development.
• Set priorities and allocate work effectively to ensure timely, high-quality support across the function.

Benefits

• Professional learning and development through the global 'Success in 60' program
• Engagement with guest speakers on topics including diversity and inclusion, sustainability, and mental health and wellbeing

What This Job Offers

• Job Type: Full-time
• Career Level: Senior