Director, People, Culture and Equity Communications

Planned Parenthood Federation of America•Washington, DC

7d•$135,000 - $143,000

About The Position

Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund seek a proactive and nimble Director of People, Culture & Equity Communications. The role reports to the Sr. Director, Office of the Chief People, Culture & Equity Officer, within the People, Culture & Equity (PCE) division. PCE focuses on delivering a progressive people agenda that attracts, develops, and retains talent and provides employees with a great place to work for all. The Director leads and builds the communications function for PCE, establishing the strategy, infrastructure, standards, and practices needed to deliver clear, consistent, timely, and effective communications to employees and leaders. As PCE’s communications subject matter expert, the Director advises the Chief People, Culture & Equity Officer and PCE leaders on communication strategy and translates complex People programs, policies, initiatives, and organizational changes into accessible, engaging communications. The role develops an integrated approach to PCE communications that strengthens understanding, supports organizational priorities, and improves how employees experience and engage with People-related information. The position is listed at $135,000–$143,000 per year and requires 0–5% domestic travel. Planned Parenthood describes its cultural ethos, “In This Together,” as a commitment to belonging, learning throughout the employee lifecycle, and recognizing individual contributions to its mission. PPFA is an equal employment opportunity employer committed to a non-discriminatory and inclusive work environment.

Requirements

At least 8 years of progressively responsible experience in employee, internal, organizational, change, executive communications, or a related field, including leading communications strategy for complex organizations or functions.
Expertise developing and implementing integrated communications strategies, including audience segmentation, message development, channel strategy, editorial planning, communications governance, and measurement.
Experience building or significantly evolving communications functions, frameworks, channels, standards, and practices using established best practices.
Strong knowledge of employee and internal communications, including communicating organizational change, policies, programs, sensitive information, and complex business topics to diverse audiences.
Exceptional written, editing, and verbal communication skills, including the ability to translate complex or technical information into clear, concise, accessible, audience-appropriate communications.
Experience advising senior and executive leaders on communications strategy, messaging, organizational context, audience considerations, and communication risk.
Experience developing executive and leadership communications, such as presentations, talking points, scripts, announcements, and FAQs.
Strong strategic judgment, including assessing communications needs, selecting approaches and channels, anticipating stakeholder reactions, and navigating sensitive or high-impact communications.
Ability to lead through influence and build alignment across functions, stakeholders, and organizational levels without relying on direct reporting authority.
Strong planning and organizational skills, including managing an integrated communications calendar and concurrent priorities while maintaining quality, accuracy, and attention to detail.
Experience developing communications metrics and using quantitative and qualitative insights to assess effectiveness, employee understanding, engagement, and opportunities for improvement.
Knowledge of digital communications platforms, content management systems, presentation and design tools, and other technologies used to develop and deliver employee communications.
Ability to work effectively in a complex, fast-moving environment with discretion, sound judgment, adaptability, and sensitivity when handling confidential or high-impact People matters.
Commitment to developing communications that are inclusive, accessible, culturally responsive, and effective for diverse employee audiences.

Responsibilities

Develop and execute an integrated PCE communications strategy aligned with organizational priorities, employee needs, and communications best practices.
Build and maintain the infrastructure for the PCE communications function, including standards, channels, governance, templates, review practices, and scalable processes.
Develop and manage an editorial strategy and coordinated PCE communications calendar.
Lead communications planning and execution for PCE programs, policies, initiatives, employee experiences, and organizational priorities, identifying audiences, messages, channels, timing, and engagement opportunities.
Develop and oversee employee announcements, newsletters, presentations, executive and leader messages, talking points, scripts, FAQs, toolkits, and other communications resources.
Translate complex People policies, programs, decisions, and organizational changes into clear, accessible, audience-appropriate communications while preserving accuracy and nuance.
Lead change communications for major PCE initiatives with Strategic Programs and functional teams, developing coordinated plans informed by change strategy, stakeholder needs, and organizational readiness.
Establish review standards and processes to promote accuracy, consistency, accessibility, appropriate tone, and organizational alignment.
Develop measures of communication reach, engagement, effectiveness, and employee understanding, and use insights and feedback to improve communications.
Monitor communications practices, employee needs, and organizational trends and recommend approaches, channels, tools, and practices to strengthen PCE communications.
Serve as a communications subject matter expert and trusted advisor to the Chief People, Culture & Equity Officer, PCE Leadership Team, and functional leaders.
Partner with PCE leaders and subject-matter experts to understand objectives and complex People content, advise on communication approaches, and ensure functional owners retain accountability for policy and program decisions.
Partner with the Director, Strategic Programs on implementations and organizational changes, integrating communications with change management, stakeholder engagement, readiness, and adoption strategies.
Build relationships across PCE to anticipate needs, improve coordination, and reduce fragmented, duplicative, or competing employee communications.
Collaborate with organizational communications partners and internal stakeholders to align PCE communications with broader organizational messaging, channels, standards, and priorities.
Advise leaders on complex, sensitive, or high-impact People communications, including audience considerations, organizational context, risks, and messaging approaches.
Facilitate stakeholder alignment when communications span PCE functions or organizational audiences, clarifying objectives, ownership, approvals, and timing.
Build communications capability across PCE by providing leaders and teams with practical guidance, tools, standards, and best practices.
Perform other duties as assigned.