Director, Pediatric Home Care Services

BAYADA Home Health Care•Manchester, NH

1d•Onsite

About The Position

BAYADA Home Health Care has an immediate opening for a Director to lead our Skilled Nursing Office in Manchester, New Hampshire. This is a unique opportunity to lead a well-established, tenured team while helping shape the future of skilled nursing services throughout New Hampshire. At BAYADA, we believe our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We invite you to bring your leadership, operational expertise, and passion for people to a caring, professional team dedicated to delivering the highest quality care. This is more than a Director position. It's an opportunity to step into a respected leadership role within a well-established office serving clients across the state of New Hampshire. You'll inherit a strong, experienced team and have the opportunity to build upon an excellent foundation while driving accountability, operational excellence, and continued growth. The ideal leader will be able to preserve the office's positive, team-oriented culture while implementing meaningful change where needed. You'll collaborate with healthcare partners, government agencies, and insurance providers while advocating for clients and ensuring exceptional service delivery. With dedicated mentorship, regional support, and a strong succession plan, you'll be positioned for long-term success and career growth within BAYADA.

Requirements

Bachelor's degree required; may be considered with 5+ years of directly relevant experience
Minimum two years of leadership, supervisory, or management experience in healthcare required
Home health, home care, skilled nursing, or related healthcare experience strongly preferred
Demonstrated success leading teams and driving operational results
Ability to balance accountability with a collaborative, employee-focused leadership style
Strong employee relations, coaching, and performance management skills
Experience driving change while maintaining team engagement and morale
Knowledge of healthcare regulations and compliance requirements
Experience working with government agencies, insurance companies, or healthcare advocacy initiatives preferred
Strong business acumen and financial management skills
Proven ability to market, manage, and grow healthcare operations
Excellent communication and relationship-building skills
Existing healthcare network or market knowledge within New Hampshire preferred
Entrepreneurial mindset with a passion for leadership and service excellence

Nice To Haves

Existing healthcare network or market knowledge within New Hampshire preferred

Responsibilities

Provide overall leadership and management of the Manchester Skilled Nursing office
Maintain responsibility for office operations, financial performance, budgeting, compliance, and strategic planning
Lead and support a tenured team including Client Service Managers and Clinical Manager designees
Monitor the quality and appropriateness of services to ensure client satisfaction, regulatory compliance, and clinical excellence
Recruit, develop, coach, and retain high-performing office and field staff
Drive employee engagement, accountability, and performance while maintaining a positive team culture
Partner with referral sources, healthcare organizations, insurance companies, and community stakeholders to grow services
Advocate for clients and services with government agencies and payer partners
Manage a field staff census of approximately 79 employees supporting 51 clients
Identify opportunities for office growth and service expansion throughout New Hampshire
Ensure compliance with all federal, state, and BAYADA policies and regulations
Represent BAYADA and exemplify The BAYADA Way in all interactions