Director, Payroll Applications & Technology - 1662
About The Position
This role is responsible for owning the strategy, technical health, operating model, and roadmap for payroll and workforce management applications. The Director will lead modernization efforts focused on reliability, automation, observability, analytics, security, and user experience. They will establish standards for application configuration, integrations, reporting, automation, security, and controls, ensuring that payroll-related integrations and data flows are reliable, documented, monitored, and supportable. The position involves leading technical investigations and resolutions for complex issues, driving critical incidents through their lifecycle, and managing payroll technology implementations, releases, and go-lives. Additionally, the Director will build and develop a strong payroll technology team, manage vendors and budgets, and partner with various internal departments. Maintaining technical documentation, ensuring compliance with payroll, tax, security, privacy, SOX, and audit requirements are also key aspects of this role.
Requirements
- 10+ years of experience in payroll systems, HRIS, workforce management, payroll technology, or related enterprise applications.
- Hands-on experience configuring, administering, troubleshooting, or implementing enterprise payroll or workforce management platforms.
- Strong end-to-end payroll knowledge, including Hours-to-Gross, Gross-to-Net, payroll controls, integrations, and U.S. and Canadian payroll requirements.
- Experience leading complex production incidents, root-cause analysis, and technical resolution across applications, integrations, and data.
- Experience with integrations, APIs, secure file transfers, SQL, data validation, testing, releases, cutovers, and stabilization.
- Experience leading technical teams, contractors, managed service providers, and vendors.
- Experience managing technology budgets, vendor performance, and business-critical application environments.
- Bachelor’s degree in a relevant discipline or equivalent professional experience.
- Strong experience supporting business-critical payroll or workforce management applications.
- Proven experience leading technical teams and complex enterprise application environments.
- Strong knowledge of payroll integrations, application support, troubleshooting, testing, and production operations.
- Ability to communicate technical issues, risks, priorities, and decisions to senior leadership.
Nice To Haves
- Hands-on experience with Infor WFM.
- Hands-on experience with UKG Payroll.
- Experience with both Infor WFM and UKG Payroll.
- Workday Core HCM and Compensation experience.
- SAP Finance experience.
- Cognos, Power BI, SQL, advanced Excel, or similar reporting and analytics tools.
- Experience supporting complex U.S. and Canadian payroll environments.
- Experience with union and non-union payroll populations.
- Knowledge of entertainment-industry collective bargaining agreements.
- Experience with payroll technology migrations, implementations, and large-scale go-lives.
- Experience using automation, scripting, monitoring, analytics, or AI-enabled tools.
- Agile, Scrum, ITIL, project management, payroll, or relevant platform certifications.
Responsibilities
- Own the strategy, technical health, operating model, and roadmap for payroll and workforce management applications.
- Lead modernization efforts focused on reliability, automation, observability, analytics, security, and user experience.
- Establish standards for application configuration, integrations, reporting, automation, security, and controls.
- Ensure payroll-related integrations and data flows are reliable, documented, monitored, and supportable.
- Lead technical investigation and resolution of complex payroll, timekeeping, integration, data, calculation, access, and financial posting issues.
- Drive critical incidents through containment, root-cause analysis, permanent resolution, validation, and preventive action.
- Lead payroll technology implementations, releases, cutovers, go-lives, and stabilization activities.
- Build and develop a strong payroll technology team through coaching, cross-training, documentation, and succession planning.
- Manage vendors, contracts, statements of work, service levels, budgets, and delivery commitments.
- Partner with Payroll, HR, Finance, Security, Audit, integration teams, and other business stakeholders.
- Maintain technical documentation, testing evidence, support procedures, runbooks, change controls, and audit-ready materials.
- Ensure payroll technology solutions meet payroll, tax, security, privacy, SOX, and audit requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Director
