Director, Patient Access

Cincinnati Children's

2d•$115,690 - $150,634•Onsite

About The Position

The Director, Patient Access is responsible for the operational management, project management, performance management, policy development, and financial management of the department. This role involves developing and implementing strategic initiatives, managing projects from conception to completion, overseeing staffing and retention strategies, and ensuring compliance with organizational policies and procedures. The Director will also be accountable for the financial health of the department, including budget development, management, and financial analysis.

Requirements

Bachelor's degree in a related field
7+ years of work experience in a related job discipline

Responsibilities

Propose, research, and manage the development, implementation and assessment of long and short term operating goals and objectives.
Operationalize, implement and monitor assigned strategic initiatives.
Drive execution of the assigned strategic plan components.
Provide leadership for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with organizational strategy, commitments and goals.
Define project scope, goals, deliverables and resource requirements.
Define and manage the project budget.
Develop project plans resource allocation, and timeline.
Manage the day-to-day operational aspects of a project and scope.
Direct assigned project team ensuring effective utilization of resources.
Monitor project deliverables and report on progress of the project to all stakeholders.
Direct the development and monitoring of an effective staffing and retention strategy, including hiring and terminating employees, workforce planning, succession planning; attracting and retaining top performers, partnering with leadership and Human Resources to develop effective and appropriate recruitment packages, and effective on-boarding programs for staff; effective performance management of direct reports; in partnership with leadership, provide mentoring and development to faculty and other leaders in effective performance management; mentor and provide learning and development opportunities for direct reports and others in business roles; effectively and appropriately leveraging human resources business partners to meet the division's talent management goals; ultimate responsibility for supporting organizational programs/plans that impact employees and ensuring communication, comprehension, and adherence to all Human Resources policies and related legal and/or compliance requirements.
Develop, implement and enforce policies and procedures that guide and support departmental operations and services.
Interact with business and operational leaders of client divisions to identify upcoming changes to operations.
Overall accountability for the financial management functions for the department.
Develop, implement, evaluate and manage the department's annual and capital budget to achieve the Divisional and Departmental objectives; establish internal controls for cash management; implement and maintain a process for financial controls and external financial audits; develop and implement accounts receivable management; analyze and monitor financial performance and report financial results to stakeholders; evaluate variances, determine underlying causes and identify, present, and implement proposed solutions; establish and monitor productivity metrics; ultimate accountability for compliance with organizational financial policies and procedures.