Director, Paid & Retail Media

Charlotte Tilbury • New York, NY

2d

About The Position

The Director, Paid & Retail Media is responsible for developing and executing the go-to-market (GTM) strategy for all digital activations across the U.S. and Canada. This role serves as the strategic lead for omnichannel media planning, retailer media partnerships, and digital storytelling, ensuring cohesive brand presence and performance across owned and retail channels. The Director will oversee media investment strategy, budget allocation, and activation planning across digital, connected TV (OTT), and out-of-home (OOH) channels while driving best-in-class execution across CharlotteTilbury.com, Sephora, and key department store partners. This leader will collaborate cross-functionally with Marketing, Creative, Commercial, Ecommerce, and Analytics teams to deliver impactful consumer experiences and measurable business results.

Requirements

• Bachelor's degree in Marketing, Business, Communications, or a related field.
• 7–9 years of experience in digital marketing, media planning, retail media, or omnichannel marketing, preferably within beauty, luxury, consumer goods, or retail.
• Proven experience managing significant media budgets across digital, retail media, OTT, and OOH channels.
• Deep understanding of retailer media ecosystems, including Sephora, Ulta Beauty, and department store partnerships.
• Strong expertise in paid media strategy, media planning, attribution, and performance measurement.
• Experience leveraging Marketing Mix Modeling (MMM) and advanced analytics to drive decision-making.
• Demonstrated success leading cross-functional teams and agency partnerships.
• Exceptional strategic thinking, communication, presentation, and stakeholder management skills.

Responsibilities

• Develop and lead the regional go-to-market strategy for all digital marketing activations across the U.S. and Canada.
• Create integrated media plans that align brand priorities, product launches, commercial objectives, and retailer initiatives.
• Lead end-to-end digital activation planning and execution across owned and retailer platforms, including CharlotteTilbury.com, Sephora, Ulta Beauty, and department store partners.
• Define channel strategies and activation frameworks to maximize awareness, engagement, traffic, and conversion.
• Own and manage media budget allocation across all digital channels, including Paid Social, Retail Media Networks (onsite & offsite investments), Programmatic, OTT/Connected TV, and OOH.
• Optimize media investments across brand-building and performance-driving initiatives to achieve business objectives and maximize ROI.
• Partner with commercial and marketing leadership to forecast, track, and report on media expenditures and performance.
• Partner with Global Performance Marketing to manage DTC activations, including all upper-funnel brand digital investments.
• Lead retailer co-op media planning and investment strategies across key retail partners.
• Build strong relationships with retailer media teams and agency partners to identify growth opportunities, negotiate media plans, and drive best-in-class execution.
• Ensure alignment between retailer marketing initiatives and broader brand objectives.
• Oversee the development of all digital creative briefs, ensuring clear strategic direction and alignment with campaign objectives.
• Partner with Creative teams to develop compelling digital storytelling frameworks tailored to each platform and audience.
• Ensure creative assets are optimized for channel-specific performance while maintaining brand consistency and premium positioning.
• Oversee Marketing Mix Modeling (MMM) reporting and performance analysis to evaluate media effectiveness and investment efficiency.
• Translate data and insights into actionable recommendations that improve media planning, budget allocation, and campaign performance.
• Establish performance benchmarks, KPIs, and reporting frameworks across channels and retail partners.
• Present strategic insights and business recommendations to senior leadership.
• Serve as a key strategic partner to Brand Marketing, Commercial, Ecommerce, Creative, Analytics, and Retail teams.
• Foster a culture of innovation, accountability, and continuous optimization across media and activation efforts.

Benefits

• Generous staff discount to use on all products
• Medical, dental, and vision benefits
• Commuter Benefits (Pre-tax)
• Flex Spending Account (FSA)
• Employee Assistance Program (EAP)
• 401(k) with Company match
• Paid Time Off
• Birthday PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Director