Director, Organizational Development

Goodwill Brand•Winston-Salem, NC

10h

About The Position

The Organizational Development Director is responsible for the development and execution of the organizational development strategy for the organization. In partnership with key department leaders, they will manage the coordination of all areas of training and development, including identifying current and long-term needs for the organization. This person must be a strong leader of professional training teams and possess a strong working knowledge of Learning Management Systems and learning software. In addition, the Organizational Development Director leads and develops team member onboarding (Discover Goodwill) alongside the People Team, as well as learning/development and leadership content in alignment with organizational needs. This person will provide direct facilitation of appropriate trainings specific to the level of leadership, in particular to senior level teams. They will also support the learning delivery methods across the organization.

Requirements

Bachelor’s degree in human resources, Business Administration, Organizational Development or related field, required.
Minimum of 7 years’ experience in training and development, required.
5 or more years’ experience in a Director level role, or in a similar management capacity leading teams of training professionals, with experience in a company of similar size/complexity, required
Advanced leadership skills and business acumen, required.
Strong communication skills – written and verbal.
Advanced project management skills, required.
Ability to make decisions in a fast-paced environment.
Ability to develop and grow internal partnerships and interact cross-functionally with all levels within the organization.
Strong MS Office skills, with advanced Excel skills
Strong technical skills in content development and Learning Management Systems.
Experience utilizing generative AI technologies and tools to enhance learning tools and experiences.
Must have valid driver’s license and personal vehicle.
Must be able to travel up to 50%.

Nice To Haves

Master's degree preferred.
PHR/SPHR, SHRM-CP/SCP preferred.

Responsibilities

Provides strategic leadership and operational oversight for Organizational Development area and team of training and development leaders and professionals.
Responsible for hiring and onboarding team members on the Organizational Development department, as well as coaching, training, professional development, and completion of disciplinary actions and performance reviews.
Mentors and coaches direct reports, assisting and challenging them to become strategic in operational planning.
Partners with senior and executive leaders to develop and implement strategic organizational plans in partnership with the Chief Organizational Development & Mission Advancement Officer, including updating and creating new policies and procedures.
Builds positive and effective relationships, gaining trust with leadership and throughout the organization.
Manages coordination of all areas of training and development in partnership with organizational departments (ex: People Team, Communications/Marketing, Donated Goods Retail, etc).
Leads and implements short and long term strategic operational plans and budgets, including annual objective, goals, gaps, training, safety, and process improvements in support of the organization’s mission, vision, values and strategic plans.
Considers timing and capacity of training based on feedback from all functions.
Evaluates industry and business trends and gathers and analyzes internal and external data to evaluate the performance of the department and the company overall, as well as any potential organizational impact or efficiencies.
Leads and executes organizational and departmental projects through cross-functional collaboration.
Researches and makes recommendations to Executive team on vendors, systems, and process improvements.
Communicates and presents status updates to the Executive and Senior Leadership teams.
Leads and develops team member onboarding (Discover Goodwill) alongside the People Team, as well as learning/development and leadership content in alignment with organizational needs.
Recommends, evaluates, facilitates, and participates in team member and team development events throughout the organization.
Represents the organization at various community, business, and civic functions to increase general visibility and awareness of Goodwill programs, services, and enterprises.
Other duties, as assigned.