Director, Operations

Peloton•New York, NY

4d•$244,000 - $310,900•Hybrid

About The Position

The Director of Supply Chain Strategy & Excellence is a high-impact leadership role responsible for architecting and executing a comprehensive end-to-end supply chain strategy. This position focuses on driving operational excellence, long-term scalability, and rigorous cost management across the enterprise. The successful candidate will use strong analytics to craft a strategic vision, identify opportunities to deploy advanced AI-driven technologies to automate decision-making and improve predictive accuracy, and optimize the global network to enhance service levels and deliver significant bottom-line value.

Requirements

Bachelor’s Degree: Required in Supply Chain Management, Operations, Engineering, Finance, or a related field
8+ years of progressive leadership experience in supply chain, logistics, or operations, with a proven track record of delivering cost-savings and strategic transformations
Exceptional ability to interpret complex data sets and translate them into actionable strategic insights
Ability to see the big picture while maintaining attention to detail in execution
Strong executive presence with the ability to influence stakeholders at all levels of the organization
Advanced knowledge of business intelligence and supply chain tools including: ERP systems (e.g., SAP, Oracle), TMS, WMS, Looker, etc.
Demonstrated success in leading large-scale organizational change initiatives

Nice To Haves

Master’s Degree/MBA: Highly preferred
APICS (CSCP/CPIM) or Lean Six Sigma Black Belt certification is a significant plus

Responsibilities

Develop and implement a multi-year supply chain roadmap aligned with corporate growth and fiscal objectives
Network Design: Lead the design and optimization of the global distribution and logistics network to ensure maximum efficiency and customer satisfaction
Serve as a key advisor to executive leadership on supply chain trends, risks, and investment opportunities
Drive cross-functional alignment between Finance, Operations, Sales, and Marketing to ensure integrated business planning
Targeted Savings: Establish and manage robust cost-reduction programs targeting delivery, service & repair, refurbishment, and transportation
Cost of Quality (CoQ): Drive "Quality-by-Design" initiatives, incorporating member and engineering feedback to optimize product reliability and reduce total CoQ
Oversee the supply chain budget, ensuring financial targets are met through rigorous expense management and productivity gains
Implement total landed cost models to drive data-driven decision-making in sourcing and logistics
AI Deployment: Lead the implementation of AI-driven technologies to automate decision-making and improve predictive accuracy across the supply chain
Member First Analytics: Use data to develop feedback loops to drive continuous improvement of the member experience
Develop and monitor KPIs focused on cost-to-serve, perfect order fulfillment, and working capital efficiency
Champion a culture of continuous improvement utilizing Lean or Six Sigma methodologies to eliminate waste
Build, lead, and mentor a high-performing team, focusing on increasing internal talent density
Promote a data-driven mindset and technical proficiency across the department
Define organizational structures and roles that support evolving business needs and scalability
Foster a culture of high performance with a focus on retention of top talent