Director, Operations

Cisco•Research Triangle Park, NC

1d•$190,900 - $241,400•Remote

About The Position

The Cisco Cyber Security, Trust and Compliance team is at the heart of Cisco’s dedication to cyber security, privacy, and digital integrity across Cisco. Our team forms the backbone of Cisco efforts to deliver industry leading market access and compliance and helping Cisco to implement foundational cyber security based on industry standards. We are a diverse group of technical, business and policy experts dedicated to building a secure future for our customers, partners, and the global digital economy in the age of AI. By bridging the gap between complex and rapidly evolving regulatory landscapes, advancing adoption of cyber security foundational standards, and driving critical market access certifications, our team plays a meaningful role in driving growth and supporting revenue through market access. In addition, this team plays a crucial role in leading technical and policy-level cyber security consultations with key global governments, standards organizations, and inspiring change within the industry to advance cyber security. As a leader within this organization, you will play a pivotal role in shaping the operational strategy that safeguards our global compliance portfolio. You will orchestrate complex cross-functional efforts, ensuring our security posture remains robust, agile, and aligned with evolving international regulations.

Requirements

10+ years of substantive work experience related to technology, cybersecurity, or complex operational environments.
Demonstrated deep expertise in the cybersecurity domain.
Proven experience in technical or engineering roles within complex product architectures.
Demonstrated experience leading complex operations reviews across cross-functional teams, including both product and sales organizations.
Proven track record of managing complex budgeting, financial forecasting, and multi-vendor relationships.
Ability to engage senior executives (VP and above) as key stakeholders.

Nice To Haves

Bachelor’s degree in a technical field (B.S.) is helpful, though not required.
Technical certifications are desirable, though not required, to include, CISSP, CCSP, CCNP, etc.
Outstanding collaboration and interpersonal communication skills, with the ability to influence stakeholders at all levels.
Demonstrated ability to lead in a highly dynamic, fast-paced environment and drive organizational focus.
Proven experience establishing, tracking, and reporting on clear goals and success metrics.
Strong bias toward data-driven decision-making, process automation, and the implementation of AI solutions.

Responsibilities

Leading organizational operational functions that go across cloud, software, and on-premise compliance portfolios.
Supporting our efforts in strategic country engagement team to ensure seamless global regulatory alignment with our compliance operations and the company’s overall cyber security objectives.
Driving leadership for EU Cyber Resilience Act (CRA) compliance and managing the customer trust implications of major industry evolutions like the use of frontier AI models in Project Glasswing.
Integrating overall team operations with Cisco’s Product Organization to drive alignment and prioritization.
Prioritizing Sales and customer requirements to ensure our compliance efforts directly support revenue growth and customer success.
Managing complex budgeting, forecasting, and multi-vendor relationships to optimize operational efficiency.
Accelerating the transition to AI-enabled compliance, leveraging automation to improve speed and accuracy.

Benefits

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
paid time away
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt)
flexible vacation time off program (exempt)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Optional 10 paid days per full calendar year to volunteer
annual bonuses (for non-sales roles)
performance-based incentive pay (for sales roles)