Director, Operations Support

Core Civic•Nashville, TN

1d•Hybrid

About The Position

At CoreCivic, our employees are driven by a deep sense of service, high standards of professionalism and a responsibility to better the public good. CoreCivic is currently seeking a Director, Operations Support. Come join a team that is dedicated to making an impact for the people and communities we serve. This position requires 4 days (M-Th) onsite in Brentwood, TN. Travel required. The Director, Operations Support, provides functional direction to safety facility business offices and supports members of the FSC Operations management team in the following areas: financial reviews, monthly variance analysis, internal controls, contract compliance, review of facility and FSC internal processes and periodic ad hoc analysis. Supports facility management and facility support staff through the business office in financial operation matters related to activities of the facility. Monitors internal controls and processes, accounting and operational controls at the (safety) facilities. Acts as liaison between facility business offices and various FSC departments, including Operations, Finance, Accounting, IT, Partnership, Legal and Purchasing. Supports various Vice-Presidents/Departments within the Operations group with ad-hoc analysis as required.

Requirements

Graduate from an accredited college or university with a Bachelor's degree in Business, Accounting, or other acceptable related field is required.
7+ years of increasingly responsible Business experience required, which includes at least three years in a supervisory capacity.
Must demonstrate knowledge of accounting principles and possess strong analytical and report writing skills.
Proficiency with Microsoft Office applications and the principles and practices of supervision, training, and management is required.

Nice To Haves

Audit experience preferred but not required.
Additional graduate course work in a business-related field may be substituted for the required experience on a year-for-year basis up to two years.

Responsibilities

Ensures facility management is supported by qualified Finance and Business professionals who provide financial reporting, services, and purchasing for all safety facility operations, inmate trusts, inmate welfare, and commissaries.
Directs members of the Business office in establishing, modifying, documenting and coordinating the implementation of financial, accounting and administrative procedures; ensuring internal and operational controls for the facility are consistently monitored, and accurate and timely financial data is provided in accordance with accepted accounting principles, corporate policies, procedures and best practices.
Performs process, operational, and financial audits of safety facilities to ensure compliance with operational and accounting policies and procedures.
Submits formal reports of findings and recommendations to management.
Recommends sites for external audits.
Identifies and recommends opportunities for improvements in efficiencies within safety facilities and FSC departments.
Maintains a working knowledge of all applicable corporate accounting, operational, and personnel policies and procedures.
Acts as a cross-functional liaison with Safety facility management, Operations, Accounting, Finance, Legal, and IT as needed.
Prepares monthly and/or quarterly and ad-hoc analyses and reports of facility operating performance to support FSC Operations Management. Includes analysis of cost saving initiatives, P&L results and variances to understand the key drivers of performance, including the development of proper metrics and analysis tools.
Participates in and/or conducts operational reviews with FSC and facility support staff.
Recommends process and cost saving initiatives and assists in implementation and monitoring.
Assists in the operational activation and deactivation of safety facilities.
Directs and coordinates tasks with program management office staff to ensure a smooth and orderly transition at the facility and FSC levels.
Coordinates the hiring process and training of all new facility Business Administrators.
Performs duties of the facility Business Administrators and orchestrates additional staffing support when needed and during prolonged absences or vacancies.
Creates training materials for business office staff in conjunction with learning and development staff.
Provides supplemental information for current business office staff.
Supervises and assists with the activation and deactivation of the facility business offices.
Assists facility Business offices with implementing new programs and resolves more complex problems that impact multiple departments, other facilities, or FSC departments.