Director, Operations – Real Estate (West)

CLEAR•Los Angeles, CA

5d•Onsite

About The Position

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Director, Operations – Real Estate (West) is responsible for defining and driving the operational strategy for CLEAR's airport infrastructure portfolio. This leader will oversee portfolio governance, capital planning, and cross-functional execution across airport development initiatives, ensuring investments are prioritized, resources are aligned, and projects are delivered to support CLEAR's long-term growth strategy.

Requirements

Leading large, complex infrastructure, capital, or real estate portfolios across multiple stakeholders and competing priorities
Developing portfolio governance, operating models, and executive reporting that drive strategic decision-making
Influencing senior leaders and driving alignment across cross-functional organizations without direct authority
Balancing strategic thinking with operational execution while navigating ambiguity and changing business priorities
Using data and financial insights to prioritize investments, mitigate risk, and improve portfolio performance

Responsibilities

Own the strategy, governance, and execution of CLEAR's airport infrastructure and real estate portfolio across assigned regions, ensuring investments align with business priorities, operational needs, and long-term growth objectives
Lead portfolio planning and capital allocation by overseeing the Leasehold Improvement Request (LIR) process, establishing investment priorities, and driving executive alignment on funding, sequencing, and resource allocation
Establish portfolio management standards, governance frameworks, reporting, and performance metrics that provide executive visibility into project health, financial performance, risks, and delivery timelines
Partner with Real Estate & Development, Facilities Operations, Finance, Aviation Operations, and Executive Leadership to remove obstacles, resolve competing priorities, and ensure successful execution across a complex portfolio of initiatives
Identify opportunities to improve processes, standardize project delivery, and optimize capital investments while building scalable operating models that support CLEAR's continued airport expansion