Director, Operations, Real Estate, & Facilities

ADP•Roseland, NJ

About The Position

ADP is hiring a Director, Operations, Real Estate, and Facilities. Are you a corporate real estate leader, adept at translating strategic direction into operational execution while removing barriers to decision-making? Are you highly skilled at influencing cross-functional stakeholders and driving alignment? Well, this may be the role for you. As Director, Operations, Real Estate, and Facilities, you will support the Vice President of Real Estate & Facilities in creating and executing the strategic direction of ADP's global real estate & facilities portfolio, driving execution and operational excellence. You’ll work closely with Business Units and Functions across the organization to prioritize the operating plan, drive process improvements, and accelerate the adoption of industry best practices. In this role, you will employ data-driven decision-making to eliminate operational bottlenecks and translate strategy into measurable outcomes. Employing strong business acumen, you will also serve as lead on several cross-functional initiatives executing against strict deadlines and plans.

Requirements

You have 10+ of experience in relevant skills gained and developed in the same or similar role, including two or more years of people leader experience.
At least seven years of progressive, global experience in corporate real estate, including management consulting, strategy, facilities management, and operations.
Experience leading multiple, concurrent, complex, global initiatives with competing priorities, in a Fortune 500 or similar corporate environment, including creating and implementing processes and systems that ensure operational excellence across the organization.
Strong experience and deep knowledge of end-to-end real estate lifecycle activities, with an understanding of how real estate and facilities decisions impact broader business performance.
Experience driving organizational change and process improvements. Ability to manage resistance and build buy-in for new approaches and initiatives.
Strategic thinker with solid data analysis skills. Experienced with KPI tracking and reporting, and business case development. Advanced skills in Excel and PowerPoint.
Demonstrated business acumen and executive presence. Strong written and verbal communication skills, and experience presenting to stakeholders at all levels.
Experience creating and presenting clear and concise reports that communicate performance and progress to executive stakeholders.
Proven collaboration skills and able to quickly earn the trust of sponsors and key stakeholders. Experience working effectively with cross-functional teams, including Engineering, Design, ESG, Contracts, 3rd party vendors, and internal stakeholders.
Strong leadership skills with demonstrated success in influencing and aligning stakeholders across all organizational levels without direct authority.
You’ll have a bachelor's degree in Finance, Business, a related field, or equivalent.

Responsibilities

Strategic Planning & Portfolio Management: Assist with the creation of the annual strategic planning cycle for the Real Estate and Facilities organization at ADP, including ongoing portfolio analysis to help maximize investments as well as strategic initiative prioritization and tradeoffs.
Execution and Communications: Drive planning, creation, and overall execution on departmental transformation initiatives, clearly communicating timelines and successful outcomes to Procurement senior leadership, including early identification of potential roadblocks to success.
Strategic Program Management: Act as the single point of contact in the prioritization of strategic initiatives and oversee execution across Real Estate, Facilities, Design, Engineering, and Environmental, Social, and Governance, "ESG". Build centralized dashboards/scorecards and other reporting as needed, focusing on quality KPIs. Identify opportunities to reduce friction in RE/Facilities processes and improve associate productivity and effectiveness.
Continuous Improvement: Develop, implement, and continuously refine best practices to improve productivity, efficiency, and effectiveness.
Financial Acumen: Work closely with our Finance partners to ensure strategic initiatives meet our finance targets. Identify areas of cost savings, revenue generation, and value creation within the Real Estate portfolio.
Stakeholder Engagement: Collaborate with internal stakeholders, including executives, business units/functions, and cross-functional teams, to support their real estate and facilities needs. Cultivate relationships with external partners, including landlords, vendors, contractors, and regulatory agencies, to ensure alignment and compliance with contractual obligations and industry standards.

Benefits

Have courageous team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be owners, and challenge one another's ideas to find the best solution.
Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

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