Manager, Real Estate Facilities Operations

Brightspeed • Johnson City, TN

2h

About The Position

We are looking for a Manager, Real Estate Facilities Operations (REFM) to join our growing team! The Manager, Real Estate Facilities Operations (REFM) oversees the daily delivery of facility management services, including corrective and preventive maintenance, budgeting, and operational planning for assigned properties. This role reports to the Senior Manager, Real Estate-Facilities Management & Construction, and ensures the safety, functionality, and efficiency of facilities while managing teams and vendors to maintain Brightspeed’s standards for service quality and cost-effectiveness.

Requirements

• MUST RESIDE IN ALABAMA, GEORGIA, MISSISSIPPI, SOUTH CAROLINA, or TENNESSEE
• Bachelor’s degree in Business, Engineering, Construction Management, or a related field preferred
• Equivalent experience (5–10 years) in facilities or project management within a large organization may be substituted
• Previous experience managing people and remote properties required
• Experience developing and managing budgets and leading cross-functional projects
• Skills & Competencies: Strong technical knowledge of building systems (mechanical, electrical, energy management)
• Expertise in managing commercial and technical space operations
• Excellent written, verbal, and presentation skills
• Proven ability to manage vendors and contractors effectively
• Strong client service orientation and conflict resolution skills
• Detail-oriented with exceptional planning, monitoring, and follow-up abilities
• Strong negotiation and leadership skills; results-driven and self-motivated
• Ability to collaborate effectively with internal departments and external partners
• Familiarity with property codes, zoning, and permitting processes
• Working knowledge of corporate functions such as Legal, Procurement, and Environmental Health & Safety

Nice To Haves

• Advanced degree or additional certification in Business, Project Management, or Facilities Operations
• Experience managing large capital improvement or multi-site facility programs
• Demonstrated success in a corporate real estate or telecommunications environment
• Certifications/Licenses: Industry certifications preferred (e.g., Real Estate License, BOMA, IFMA, PMP, or similar)

Responsibilities

• Ensuring operational reliability, safety, and compliance of assigned facilities within approved expense budgets
• Overseeing corrective repairs, preventive maintenance, and other facility services according to established standards
• Supervising internal staff and external service providers to ensure timely, high-quality delivery of Real Estate services
• Utilizing systems, tools, and programs to manage cost, service delivery, and client relationships effectively
• Administering Safety and Disaster Recovery Programs as required
• Serving as a 24/7 on-call point of contact on a rotational basis; travel as needed
• Identifying and overseeing capital and expense projects to maintain and improve company assets
• Partnering with Construction Managers to plan and manage multimillion-dollar capital improvement budgets
• Assisting with developing and managing operational expense budgets
• Developing and maintaining strategic capital and expense replacement programs
• Managing contractors and budgets to ensure on-time, within-budget project completion that meets company quality standards
• Collaborating with internal business units to ensure facilities align with operational and customer requirements
• Supporting Real Estate activities, including leasing, landlord relations, tenant communications, and facility audits
• Acting as a liaison between the Real Estate department and other corporate functions
• Performing other duties as assigned.

Benefits

• Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health.
• Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees