Director, Operations - Performance Specialty Meat & Seafood

PFG | Performance Good Group

About The Position

The Director, Operations - Performance Specialty Meat & Seafood leads operational performance across the specialty protein network, ensuring excellence in meat and seafood processing, inventory management, product quality, food safety, customer service, profitability, and continuous improvement. This position partners with Operating Companies, Specialty Leadership, Supply Chain, Sales, Finance, Procurement, and facility leadership to develop and execute operational strategies that improve service levels, optimize throughput, increase productivity, reduce costs, and support profitable growth while maintaining industry-leading food safety and quality standards.

Requirements

Bachelor's degree in Business, Sales, Marketing, Supply Chain, or a related field required
Food safety regulations and compliance requirements.
Financial and operational analysis.
Labor management and workforce planning.
Inventory optimization and forecasting.
Capital planning and project management.
ERP, WMS, and operational reporting systems
Results-oriented and strategic thinker.
Strong accountability and execution focus.
Clear, concise, and influential communicator.
Customer-focused and service-oriented leader.
Collaborative relationship builder.
Strategic and principled leadership approach.
Coach, mentor, and talent developer.
Financially astute and data-driven decision maker.
Growth-focused business mindset

Nice To Haves

Master's Degree/MBA
Experience within foodservice distribution and specialty protein operations.
Knowledge of portion cutting, further processing, fresh meat, seafood, and value-added protein operations.
Lean Six Sigma certification.
Multi-site leadership experience in a national or regional operating network.
Experience supporting rapid growth and operational scale initiatives.

Responsibilities

Develop and execute operational strategies that support profitable growth, capacity optimization, productivity improvement, and customer service objectives across the Specialty Meat & Seafood network, including embedded cut shops.
Lead and standardize operational execution across processing and distribution facilities by implementing best practices, performance standards, and continuous improvement initiatives.
Direct operational performance to achieve budget, operating profit, EBITDA, return-on-sales, and other financial objectives while identifying opportunities to improve labor productivity, yields, and expense management.
Partner with Finance to monitor operating metrics, evaluate performance trends, implement corrective actions, and develop business cases supporting capital investments and operational improvement projects.
Ensure compliance with all food safety, quality, regulatory, and workplace safety requirements, including USDA, FDA, HACCP, SQF, OSHA, and company policies.
Establish, monitor, and continuously improve quality assurance, food safety, and audit programs that protect product integrity, customer confidence, and regulatory compliance.
Oversee inventory management strategies that optimize product availability, inventory accuracy, fill rates, and service levels while reducing spoilage, shrink, and excess inventory.
Collaborate with Supply Chain, Procurement, Sales, Finance, Operating Companies, and facility leadership to align operational priorities with business objectives and customer requirements.
Utilize operational analytics, KPI reporting, and technology solutions to improve visibility, efficiency, throughput, productivity, and overall operational performance.
Evaluate facility capabilities, processing capacity, and network optimization opportunities, and develop short- and long-term capacity plans that support business growth.
Lead operational assessments, strategic projects, acquisitions, integrations, expansions, and consolidation initiatives to strengthen network performance and scalability.
Provide leadership, coaching, talent development, succession planning, and performance management for operations leaders while fostering a culture of accountability, collaboration, continuous improvement, and high performance.
Provide feedback on BizChat
Performs other duties as assigned
Complies with all policies and standards