Director, Operations - Neuro Heart

OhioHealth•Columbus, OH

About The Position

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities. Job Description Summary: The Director of Operations supervises and coordinates multiple activities, including: statistical, performance and managerial reporting, decision and budget support, billing, supply chain, and capital planning / execution. The Director of Operations participates in the development of clinical/operational strategy and is responsible for directing operations at the OhioHealth Advanced Heart & Vascular Center. The Director of Operations has a matrix reporting relationship; directly reporting to Vice President Neuroscience / Heart & Vascular with matrix accountability to the RMH VP/Finance. The Director of Operations will work in close collaboration with appointed Medical Directors and System Service Line leadership.

Requirements

Bachelor's Degree
Field of Study: Business
Years of experience: 3
SPECIALIZED KNOWLEDGE MS Office Products (including Word, Excel) or relevant years of experience

Nice To Haves

MBA or MHA (or equivalent)EPSi, EPIC, MS Office Products (including Access, Excel, Visio, MapPoint), statistical software (SAS, sCS, Minitab).
Five years previous experience in acute care setting.

Responsibilities

Monitors & reports on monthly service line trends. Partners with clinical leaders to develop counter-measures for any variances in performance. Continually seeks new methods to deliver timely, electronic and actionable information to key medical, executive and service line leaders.
Provides primary support to Riverside Neuroscience ACM Board co-management t . Supports physician and administrative chair in coordinating monthly board meetings and maintains documentation related to Board performance. Obtains specialized training coordinate through OhioHealth Legal Service s designed to ensure compliance with regulatory guidelines.
Manages operations across direct reporting cost centers and teams.
Collaborates with clinical leaders to develop, deploy and maintain data-driven staffing models.
Establishes and maintains positive & effective working relationships with physician leaders and medical staff.
Manages all service line charge entry processes. Ensures charge entry is accomplished via timely, efficient and accurate processes. Develops and deploys audit tools / processes to validate performance.
Manages service line routine capital projects.
Organizes and facilitates monthly service line business review.
Champions the application of standard work for administrative processes with the specific aim of minimizing variability and improving operational performance.
Participates in goal development in each cost center. Partners with clinical managers in achieving goals.