Director - Operations - Field Ops CRO
Keplr Vision•Atlanta, GA
•Hybrid
About The Position
We’re seeking a dynamic Director of Operations to lead and grow a multi-site practice network across the Atlanta market. This is a high-impact leadership role responsible for driving operational excellence, developing strong practice teams, and delivering exceptional patient experiences across 10-20 practices. If you thrive in a fast-paced, field-based leadership role and enjoy building high-performing teams, this is your opportunity to make a meaningful impact while helping shape the future of a growing organization.
Requirements
- Proven multi-site leadership experience (healthcare or service-based environment)
- Strong operational and financial acumen with experience managing KPIs and performance
- Demonstrated ability to coach, influence, and develop leaders
- Comfortable working in a field-based role with regular travel
- Exceptional communication, problem-solving, and decision-making skills
- Self-motivated, adaptable, and driven to deliver results
- Must reside in the Atlanta area
Nice To Haves
- Experience in optometric or healthcare practice operations is a plus
Responsibilities
- Lead, coach, and develop Practice Managers to drive performance, engagement, and accountability
- Partner with clinical and operational leaders to ensure exceptional patient care and business outcomes
- Analyze KPIs and financial performance to identify opportunities and implement improvement strategies
- Drive execution of operational initiatives and ensure consistency across practices
- Spend time on-site supporting teams – expectation is to be in practices regularly
- Support staffing, recruiting, onboarding, and succession planning across locations
- Build strong partnerships with Doctors and cross-functional teams (HR, Finance, Marketing, IT)
- Lead change management efforts and scale best practices across a growing footprint
- Ensure compliance with policies, procedures, and regulatory standards
- Act as a key escalation point for operational and patient experience issues
Benefits
- Opportunity to build and scale operations across new markets
- High visibility role with direct impact on patient care and business success
- Collaborative leadership environment with strong cross-functional support
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
