Director, Operations & Alliance Execution – Consumer Activation

Novartis • East Hanover Township, PA

1d

About The Position

Leads operational execution and alliance management for the Consumer Activation concept, which aims to drive mass-scale consumer engagement around heart health through a “gamified” ecosystem (e.g., interactive heart score, social community, rewards, AI Health Coach, and easy access to screening and therapy).

Requirements

• Education: Bachelor's degree in a related field is required; Master of Science, and/or MBA preferred
• Work Experience: 8+ years in pharmaceutical, biotech, consumer healthcare, or healthcare consulting industry
• 8+ years in commercial strategy, alliance management or marketing roles within or outside the healthcare industry
• Experience with performance tracking, KPIs and analytics
• Entrepreneurial mindset with operational experience and high technology acumen
• Technology, consumer experience and/or product design experience
• Ability to lead and inspire cross-functional teams, manage complex projects, and drive consensus among diverse stakeholders

Nice To Haves

• Consumer healthcare experience

Responsibilities

• Lead market research, partner mapping, and consumer insights initiatives to inform activation strategies.
• Lead exploratory conversations as well as assessment of strategic fit with consumer tech, wearable platform providers and other potential partners
• Oversee design and launch of heart score and consumer-facing digital platforms and engagement campaigns in close collaboration with partners and internal cross-functional team across RDC continuum
• Spearhead progress towards MoUs and partnering agreements; manage external partnerships and ensure continued strategic alignment
• Coordinate x-functional teams (marketing, medical, tech, analytics) to ensure seamless execution
• Track and report on KPIs related to consumer awareness, activation, and engagement
• Ensure compliance with regulatory and privacy requirements for consumer data
• Represent the initiative in external forums, conferences, and partnership meetings

Benefits

• US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits.
• In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees