Director, Operational Risk Programs

CIBC•Toronto, ON

9d•Hybrid

About The Position

Global Operational Risk Management helps safeguard the bank by strengthening how we identify, assess, and manage operational risk across the enterprise. As a Director, Operational Risk Programs, you'll lead the enterprise-wide Risk & Control Self-Assessment (RCSA) Program, overseeing the framework, planning, execution, guidance, and governance needed to meet regulatory expectations and support meaningful change. You'll drive regulatory initiatives by shaping the program methodology and end-to-end process, while clearly communicating the strategy and execution plan to stakeholders across the organization to build alignment and executive support. In addition, you'll provide leadership over the RCSA module within the enterprise Governance, Risk, and Compliance (eGRC) system, with a focus on automation, simplification, solution analysis, testing, and change management. Through your leadership of the RCSA team, you'll help advance program objectives and foster strong, productive collaboration.

Requirements

Demonstrate experience in operational risk, risk programs, governance, controls, or a related area, with experience leading enterprise-level initiatives.
Knowledge of enterprise Governance, Risk, and Compliance (GRC) solutions and can contribute to system-related initiatives involving automation, system design and solution, testing, and process improvement.
Ability to translate complex concepts into clear messaging, influence stakeholders at different levels, and build alignment across cross-functional groups.
Analytical Thinking
Business Effectiveness
Client Service
Communication
Detail-Oriented
Process Improvements
Professional Presentation
Relationship Management
Teamwork

Nice To Haves

Experience in managing the Risk & Control Self-Assessment (RCSA) Program or other enterprise-wide program.

Responsibilities

Lead the enterprise-wide RCSA Program, including framework design, execution planning, governance, and guidance development to support strong operational risk practices and regulatory alignment.
Drive the strategic transformation of the program methodology and end-to-end process, translating regulatory expectations into clear, practical actions and sustainable improvements.
Build support across executive stakeholders, business partners, and working groups by communicating strategy, priorities, and progress in a clear and compelling way.
Oversee the RCSA module within the eGRC system and lead efforts related to automation, simplification, solution analysis, testing, and user adoption.
Partner with the Advanced Analytics team to lead initiatives that use AI solutions to improve efficiency and increase capacity across operational risk management functions.
Coach, mentor and develop a high-performing team, creating an environment of accountability and collaboration.

Benefits

competitive salary
incentive pay
banking benefits
a benefits program
defined benefit pension plan
an employee share purchase plan
a vacation offering
wellbeing support
MomentMakers, our social, points-based recognition program
Purpose Day; a paid day off dedicated for you to use to invest in your growth and development