Director, Operational Risk and Program Management
About The Position
The Director, Operational Risk and Program Management, serves as a key second line of defense and oversight function, supporting and maintaining CIBC’s frameworks, policies, and methodologies for Third Party Risk Management (TPRM), Business Continuity Management (BCM), and Operational Resilience. The role is responsible for operating and monitoring compliance across these programs, as well as reviewing and syndicating policies and related documents with relevant stakeholders. To ensure the program remains current and aligned with evolving requirements, the Director continuously monitors regulatory developments and conducts industry benchmarking and, assesses the bank’s alignment to these developments across TPRM, BCM, and Operational Resilience pillars.
Requirements
- Demonstrate experience in third party risk management, BCM and operational risk and resilience practices.
- Strong communicator who is able to describe complex risk concepts, raise awareness, escalate issues, and summarize results to diverse audiences within our bank and to external partners.
- Act like an owner. Thrive when empowered to take the lead, go above and beyond, and deliver results.
- Give meaning to data. Enjoy investigating complex problems, and making sense of information.
- Confident in ability to communicate detailed information in an impactful way.
- Understand that success is in the details. Notice things that others don't.
- Critical thinking skills help to inform decision making.
- Values matter. Bring your real self to work and live our values – trust, teamwork and accountability.
Nice To Haves
- Experience in 2nd line of defense based risk management.
Responsibilities
- Oversee the review and enhancement of policies and procedures, ensuring they remain effective and current in light of regulatory changes.
- Establish and maintain metrics and reporting systems to support decision-making and regulatory oversight.
- Drive change and help create and maintain an effective second line program across TPRM, BCM, and Operational Resilience.
- Support the execution of strategic and tactical programs to maintain high awareness of policy requirements and ensure clear communication across the organization.
- Coach, mentor, and develop a high-performing team, fostering a collaborative and client-focused culture.
- Oversee and support regulatory examinations, internal audits, and testing reviews, including preparation of materials and drafting responses.
- Collaborate across business lines, functional groups, and control groups to create awareness, engagement, and focus on program requirements.
- Conduct benchmarking, gap analyses, prepare reports, escalate issues, and deliver training.
- Provide ongoing assessment of program effectiveness.
Benefits
- competitive salary
- incentive pay
- banking benefits
- a benefits program
- defined benefit pension plan
- an employee share purchase plan
- a vacation offering
- wellbeing support
- MomentMakers, our social, points-based recognition program
- Purpose Day; a paid day off dedicated for you to use to invest in your growth and development
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
