Director, Operational Excellence

West Pharmaceutical Services • St. Petersburg, FL

2d • Onsite

About The Position

In this role, you will have responsibility for executing upon assigned initiatives which could include, but are not limited to, strategic assessments, operational assessments, process analysis, opportunity identification, workshop facilitation, improvement execution, and control plan development and management. This is a broad role which requires oversight of technical and business complexities. This role will require you to assist in the development of strategic plans for driving transformation and remediation initiatives. You will be seen as a catalyst for change and a driver of engagement for improvements. You'll provide leadership on strategic thinking and transformational processes to ensure established goals and objectives are met. A strong desire to engage teams across all levels and for implementing improvements assures that you are a good fit for the role.

Requirements

• Bachelor's Degree in a relevant discipline; project management, engineering, or business required
• Minimum 10 years experience in a manufacturing/production environment required
• 2+ years of people management experience required
• Track record of executing large scale change , extremely results and outcome focused within strict timelines.
• Respected leadership that will galvanize teams to pursue transformation and high performance.
• Must have good interpersonal/leadership skills and be able to interface with all departments and team member levels.
• Must have excellent organizational, interpersonal and problem-solving skills and be able to interface with employees in all levels of the organization.
• Able to be aware of all relevant standard operating procedures as per Company policy as they are related to the position covered by this Job Description.
• Able to comply with the company’s safety policy at all times.
• Able to comply with the company’s quality policy at all times.

Nice To Haves

• Experience in leading a team through Change Management preferred
• Excellent computer skills required including SAP, all MS Office applications, Mini-tab and other statistical software programs.
• Experience in highly regulated industry and compliance environment.
• Experience with highly complex, inter-connected systems and business processes.
• Experience working in a matrix environment.
• Support and contribute to Lean Sigma programs and activities towards delivery of the set target.
• Finance and Accounting\Portfolio Management Professional (PMP) PMP certification/education upon hire preferred
• Lean Six Sigma green belt or above certification/education upon hire preferred

Responsibilities

• Develop recommendations to create a transformation and remediation strategy and roadmap, guide a steering team to drive execution.
• Create a cross-functional team (e.g. Operations, OPEX, Engineering, Quality) that come together to review, plan and implement transformational efforts at SOC relating to the SOC Quality Management System and all SOC internal processes.
• Responsible for prioritizing the processes to be reviewed and transformed/remediated based on initial assessment and making recommendations to the site leadership team.
• Collaborate with the NPI/Project team where transformational activities are of the scale to be deemed a project or program.
• Provide portfolio management support (milestone tracking, status reporting, value tracking, risk issue and escalation) for work streams in the strategy transformation office.
• Develop a deep understanding of the strategy and the associated workstreams to identify dependencies, risks/ issues and change communication needs.
• Engage with multiple stakeholders within the firm and develop relationships to address and work through workstream questions and challenges.
• Liaise with other portfolio managers and leader across the firm to understand cross workstream dependencies, risks and issues; Build a trusted rapport with leadership and teams.
• Develop and communicate a clear vision for operational improvement, change management and transformation
• Monitor and report on the progress of projects to senior leadership and stakeholders within the Contract Manufacturing Operational Unit Leadership team.
• Share and seek our best practice within the global contract manufacturing network.
• Collaborate with cross-functional teams including operations, quality, engineering, and supply chain to drive change and improvement efforts.
• Define and manage the tracking of key performance indicators (KPIs) to measure the success of change programmes and OpEx initiatives.
• Foster a culture of collaboration, innovation, and continuous improvement across the manufacturing network in Dublin.

Benefits

• Benefit programs that empower the physical, mental, emotional and financial health of our team members and their families.
• Opportunities for lifelong learning, growth and development.
• Giving back to help those in need in the communities where we live and work.
• Commitment to creating a healthier environment and planet through our sustainability efforts.

What This Job Offers

• Job Type: Full-time
• Career Level: Director