As the Director of the Office of Quality, Risk, Incidents and Investigation, plans, organizes, directs, coordinates, evaluates and monitors healthcare programs and service delivery according to TJC and CMS standards and guidelines. Oversees, develops and implements related improvement projects and activities as well as policies and procedures. Collaborates and partners with other DBHDD Leaders and Departments to ensure State Hospitals’ goals and objectives are met. Develops and implements long and short-term goals for the Office of Quality, Risk, Incidents and Investigations. Monitors State Hospital performance and develops policies and plans based on data collection, activity reports, planning documents, program plans and objectives. Plans and organizes program structure and policies to meet organizational and programmatic objectives according to TJC and CMS standards and guidelines. Under the supervision of General Council, plans, organizes and directs the hospital Investigation Unit. Plans, organizes, and directs hospital Quality, Risk, and Incident Management to ensure the safety of individuals and staff. Sets priorities and implements goals and objectives to meet or resolve identified practice deficiencies and service delivery problems for the State Hospitals to meet accreditation standards and certifications. Provides leadership to subordinate managers and staff. In partnership with the State Hospitals Leadership Team, guides, directs and organizes quality improvement projects and activities. Interviews, hires, directs, trains, evaluates the performance of, and when necessary, disciplines and discharges employees. Manages human resources and directs administrative activities to maintain an efficient and effective department. Oversees, develops, and directs all Hospital Systems Committee improvement projects and activities. Monitors and evaluates the effectiveness of services and programs at State Hospitals through Mock Tracers and Audits.
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Job Type
Full-time
Career Level
Director