Director, Office of Quality, Risk, Incidents, & Investigations- Atlanta

Georgia Department of Revenue•Atlanta, GA

About The Position

The Director of the Office of Quality, Risk, and Incidents plans, organizes, directs, coordinates, evaluates, and monitors healthcare programs and service delivery according to The Joint Commission (TJC) and Centers for Medicare & Medicaid Services (CMS) standards and guidelines. The Director oversees, develops, and implements related improvement projects, activities, policies, and procedures. The role partners with DBHDD leaders and departments to help ensure State Hospitals meet their goals and objectives. It directs hospital quality, risk, and incident management to support the safety of individuals and staff, and monitors hospital performance and program effectiveness using data, Mock Tracers, and audits. The Director also leads managers and staff and manages the department’s human resources and administrative activities. This position is with the Georgia Department of Behavioral Health and Developmental Disabilities in Atlanta. Compensation is based on education and experience. The role may require drug screening, a TB evaluation, and annual influenza vaccination, and requires national and state background checks as a condition of employment.

Requirements

Bachelor’s degree in health care services or a related field from an accredited college or university and six years of professional managerial or supervisory experience in health care services; or two years of experience at the lower-level Sr Mgr, Health Care (HCM013) or an equivalent position.
Some positions may require certification and/or licensure; licenses must be current and permit practice in Georgia where required.
A national and state background check is required as a condition of employment.
Drug screening, a TB evaluation, and annual influenza vaccination may be required.

Responsibilities

Collaborate and partner with DBHDD leaders and departments to ensure State Hospitals’ goals and objectives are met.
Develop and implement long- and short-term goals for the Office of Quality, Risk, and Incidents.
Monitor State Hospital performance and develop policies and plans based on data collection, activity reports, planning documents, program plans, and objectives.
Plan and organize program structures and policies to meet organizational and programmatic objectives according to TJC and CMS standards and guidelines.
Plan, organize, and direct hospital Quality, Risk, and Incident Management to ensure the safety of individuals and staff.
Set priorities and implement goals and objectives to address identified practice deficiencies and service delivery problems and help State Hospitals meet accreditation standards and certifications.
Provide leadership to subordinate managers and staff.
Partner with the State Hospitals Leadership Team to guide, direct, and organize quality improvement projects and activities.
Interview, hire, direct, train, evaluate, and, when necessary, discipline or discharge employees.
Manage human resources and direct administrative activities to maintain an efficient and effective department.
Oversee, develop, and direct Hospital Systems Committee improvement projects and activities.
Monitor and evaluate the effectiveness of State Hospital services and programs through Mock Tracers and audits.