Director, Office of Education, Outreach & Enforcement
About The Position
The Connecticut Public Utilities Regulatory Authority (PURA) has an exciting opportunity for an Office Director in the Office of Education, Outreach & Enforcement. As Office Director, you will manage Education, Outreach and Enforcement staff, supervise PURA’s prosecutorial functions in docketed proceedings, oversee public engagement conducted by PURA staff, and perform investigative functions as needed. PURA is statutorily charged with regulating the rates and services of Connecticut's investor owned utility companies, ensuring affordable and reliable service from the electric, natural gas, and water sectors. This is critical to maintaining public health and safety and a thriving economy in the state of Connecticut. PURA regulates many aspects of Connecticut's utility sector, including ensuring the prudence of electric system modernization, natural gas system expansion and water system infrastructure investments, reviewing mergers and acquisitions, conducting periodic utility rate cases, overseeing safety and investment for telecommunications infrastructure, and implementing federal requirements for natural gas pipeline safety.
Requirements
- Nine (9) years of professional experience in the energy, environmental, broadband, and/or telecommunications field.
- Considerable knowledge of and ability to interpret and apply relevant state and federal environmental, energy, climate mitigation or adaptation, public utility, broadband, telecommunications, conservation and/or environmental justice or equity programs laws statutes, and regulations
- Considerable knowledge of environmental protection and energy principles, practices and issues
- Knowledge of and ability to apply management principles and practices
- Considerable interpersonal skills
- Oral and written communication skills
- Analytical, negotiation and organizational skills
- Ability to initiate and direct programs
Nice To Haves
- Experience working on utility regulatory issues, energy affordability, consumer assistance, and education
- Experience with managing and leading teams, projects, and individuals while organizing tasks to achieve specific goals within set limits for time, budget, and scope
- Experience writing technical reports or legal reports and delivering oral presentations on those reports
- Experience in project management, and experience managing projects that require interdepartmental communication
- Experience with data analysis and database management
- Experience with Microsoft Office 365 applications, including SharePoint and Teams
- Experience independently managing two or more projects involving docketed proceedings, internal and external stakeholders, and shifting priorities to meet project and statutory deadlines
- Experience communicating with stakeholders involved in PURA proceedings, such as state agencies, municipalities, consumer representatives, or other entities subject to PURA’s jurisdiction
Responsibilities
- Manage Education, Outreach and Enforcement staff
- Supervise PURA’s prosecutorial functions in docketed proceedings
- Oversee the public engagement conducted by PURA staff
- Perform investigative functions as needed
- Directs staff and operations of a major program office
- Coordinates, plans and manages office activities
- Formulates and implements office goals and objectives
- Reviews and evaluates effectiveness of established or proposed policies and/or programs, assesses options, develops recommendations for improvement and drafts policy statements and regulations
- Interprets and administers pertinent laws
- Evaluates staff
- Prepares or assists in development of office budget
- Serves as liaison with other agencies, municipal, state and federal governments who might impact on program activities
- Meets with outside agencies to advise on departmental policies and procedures
- Evaluates operations and projects assigned to office
- Provides technical direction to unit staff
- Provides information to community
- Represents department at meetings
- Responds to inquiries relating to assigned programs
- Prepares reports and correspondence
- Leads the recruitment and hiring of staff, including outreach, interview and selection
- May advise senior level staff on status of permits, process management, projects, legislation and policy and regulations pertaining to assigned areas of responsibility
- Performs related duties as required
Benefits
- Professional growth and development opportunities
- A healthy work/life balance to all employees
- Eligible Public Service Loan Forgiveness employer
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What This Job Offers
Job Type
Full-time
Career Level
Director
