Director of Youth and Family Programs

Boyle Street Community Service Ltd•Edmonton, AB

15h•CA$94,887 - CA$99,221•Hybrid

About The Position

The Director of Youth and Family Programs will provide leadership and oversight to the Ubuntu and Youth Community Support Program (YCSP). This role is responsible for the overall leadership, delivery, compliance, financial stewardship, cultural leadership, and strategic direction of both programs. This role works closely with Government of Alberta Children and Family Services, Recovery Alberta, First Nations, Métis and Inuit communities, the C5, YAC and other community partners to ensure service outcomes are achieved in an efficient, collaborative, and culturally responsive manner. The Director ensures the needs of at-risk children, youth, and families are identified and addressed through innovative programming, effective partnerships, and sustainable resource development. The Youth Community Support Program (YCSP) is a community-based mental health program supporting youth and families experiencing significant mental health challenges, including youth at risk of suicide, ideation, and repeated hospital involvement. YCSP operates in partnership with Recovery Alberta and community stakeholders to provide collaborative, wraparound supports for youth and families. Ubuntu is a family-centered intervention program supporting children, youth, and families involved with Children and Family Services. In partnership with Children’s Services, Ubuntu provides culturally responsive, community-based supports focused on family preservation, reunification, and long-term stability. The Director will provide strong cultural and ceremonial leadership aligned with the organizational strategic priorities of miyo pimâtisiwin (the good life) and sîtôskam iyiniwatisiwin (Supporting an Indigenous Way of Being). Accountability to cultural leadership is paramount to the role. The Director oversees family-centered and youth-focused programming specific to rebuilding connection to culture and identity, and family safety and stability. Boyle Street Community Services (BSCS) is a values-driven organization that believes our clients are the experts in their own lives. Your role will be to foster innovation and collaborative leadership with your teams alongside those we serve.

Requirements

Minimum 4 years of in-depth experience participating in traditional Indigenous ceremonies to Treaty 6, alongside trusted Elders and Knowledge Keepers
Class 5 non-GDL driver’s license, a clear drivers abstract, with a personal vehicle with minimum $2,000,000 liability insurance
4 years experience in a management role
4 years experience within the social services sector
Valid First Aid certificate or enrolled in a future course
Police Check with the Vulnerable Sector completed within the past six months and kept up to date (every 3 years)
Child and Youth Intervention Check completed within the past six months and kept up to date (every 3 years)

Nice To Haves

Experience in senior leadership is preferred
Experience in a non-profit environment is an asset, especially in collaboration with Children’s Services and/or Recovery Alberta
Family Group Conferencing/Circle Keeping experience and/or a diploma or degree in the human services field are preferred
Knowledge and experience with nehiyaw, Nakota Sioux, and Dene language and kinship systems is considered an asset

Responsibilities

Provide cultural and ceremonial leadership grounded in traditional Indigenous teachings and practices relevant to this territory.
Maintain and strengthen relationships with Elders, First Nations, Métis Settlements, Inuit communities, and Indigenous leadership.
Support organizational policy, practice, and service delivery through an Indigenous worldview and culturally grounded approach.
Model and guide culturally safe practices across teams and programs.
Lead the development and implementation of the Ubuntu and YCSP programs, working collaboratively with partner agencies to ensure alignment with the program's mission and objectives.
Oversee the delivery of outcome and evaluation frameworks, ensuring utmost accountability for all staff and leadership.
Develop strategic plans and objectives for the Ubuntu and YCSP programs in collaboration with the C5, key partners, Children’s Services, Recovery Alberta, First Nations, Metis and Inuit Nations and leadership, Youth Agency Collaborative (YAC), and community members.
Foster strong relationships and partnerships internally with Boyle Street Community Services and partnering organizations to maximize resources and support for families in need.
Ensure that the Ubuntu and YCSP program delivers culturally competent, family-centered care to families referred through Child and Family Services and Recovery Alberta.
Work closely with families to assess their needs, preferences, and strengths, and develop customized intervention plans to support reunification and address crisis situations.
Provide leadership and direction to the Ubuntu and YCSP program staff, fostering a culture of collaboration, compassion, and excellence.
Support staff development and training initiatives to enhance their skills and capabilities in delivering effective family intervention services.
Implement quality assurance processes and evaluation mechanisms to monitor the effectiveness and impact of the Ubuntu and YCSP programs.
Collect and analyze qualitative and quantitative data for program outcomes, client satisfaction, and service utilization to inform continuous improvement efforts and ensure accountability.
Ensure compliance with all CAC Accreditation guidelines and policies to ensure four-year goal standards are met.
Manage program resources and budget allocations effectively, ensuring alignment with program priorities and funding requirements.
Develop and implement strategies to maximize funding opportunities and secure additional resources to support program expansion and sustainability.
Advocate for policies and practices that support the needs of families facing crisis situations, including domestic abuse, poverty, homelessness, and mental health concerns.
Collaborate with policymakers, government agencies, and advocacy organizations to influence systemic change and improve access to resources and services for vulnerable families.
Identify and mitigate potential risks and challenges associated with program delivery, ensuring compliance with legal and regulatory requirements.
Develop and implement protocols and procedures to safeguard the well-being and rights of families and youth participating in the Ubuntu and YCSP programs.
Stay abreast of emerging trends, best practices, and innovations in the field of family and youth intervention services.
Encourage a culture of learning and innovation within the Ubuntu and YCSP programs, promoting creativity, adaptability, and resilience in addressing the evolving needs of families in crisis.
All other duties as outlined by the Executive Director team.
All staff at BSCS are expected to participate in outreach, on-call, and emergency response efforts (e.g., winter response) to support and engage with clients.
The director is responsive to a company cell phone 24/7 unless otherwise agreed upon.
All employees will take part in events (during the work week and during weekends and evenings). This includes fundraising campaigns, running community meals, Ceremony, medicine picking etc.