Director of Yield

TOTE Resources LLC•Jacksonville, FL

About The Position

The Director of Yield develops and implements enterprise yield strategies, policies, and initiatives to support the organization’s long-term performance, sustainability, and profitability in alignment with its corporate vision and goals. The position provides revenue and expense analytics across departments, evaluates performance indicators and processes, and advises on pricing, market opportunities, forecasts, and business planning. The role works with prominent accounts and the commercial team, provides regular reporting and recommendations to upper management, and leads continuous improvement in strategic planning, yield, and commercial reporting. It requires independent judgment, leadership, cross-functional collaboration, and careful handling of confidential business information. The position also supports compliance with policies governing government contracts, antitrust awareness, record retention, and the Integrated Management System covering Quality, Environmental, Safety, and Corporate Responsibility.

Requirements

  • At least 5 years of shipping-industry experience is preferred.
  • Proficiency with Microsoft Office Suite applications.
  • Ability to read, analyze, interpret, and write general business reports, correspondence, and standard operating procedures.
  • Strong analytical, interpersonal, and communication skills, with an entrepreneurial state of mind.
  • Strong work ethic and positive attitude.
  • Bachelor’s degree or higher in a related field, or an equivalent combination of education and experience.

Nice To Haves

  • Experience with Access Database and tariffs.
  • Fluency in English and Spanish.
  • At least 5 years of shipping-industry experience.

Responsibilities

  • Maintain and evaluate departmental performance indicators to help measure employee performance and engagement.
  • Maintain and update departmental processes and procedures, focusing on efficiency, accuracy, and profitability.
  • Provide revenue and expense analytics to multiple departments.
  • Participate in managing prominent accounts that contribute significantly to organizational yield and profitability.
  • Make quick, accurate, and often autonomous decisions in accordance with strategy.
  • Demonstrate leadership and prioritize or delegate work to achieve results for the business, shareholders, and customers.
  • Provide analysis and recommendations to support the annual business plan and long-term objectives.
  • Use financial modeling methods to analyze pricing strategies.
  • Produce flash and yield projections and ad hoc reports for upper management on progress toward business objectives.
  • Produce yield reports covering volumes, costs, contribution levels, and contract status.
  • Use market research, competitive intelligence, and pricing recommendations to identify potential growth opportunities supporting commercial strategy.
  • Evaluate and report on industry and economic trends affecting performance, forecasts, and the business plan.
  • Analyze Market Segment reports and develop strategies to optimize sales and profitability.
  • Monitor market rate levels, pricing fluctuations, internal cost structures, preferred inland arrangements, and the value of services; use this knowledge to maximize yield and educate the commercial team.
  • Interface routinely with upper management.
  • Advise the commercial team and provide thought leadership to help maximize shareholder value.
  • Participate in customer sales calls as required.
  • Ensure compliance with company policies on government contracts and antitrust awareness.
  • Maintain accurate records of agreements in accordance with the record retention policy.
  • Develop, lead, and implement continuous improvement initiatives for strategic planning, yield, and commercial reporting.
  • Work effectively in a team-oriented environment, build interdepartmental connections, and maintain knowledge of departmental processes.
  • Assist the Company with duties needed to achieve its goals and perform other related duties as assigned.
  • Adhere to the Integrated Management System covering Quality, Environmental, Safety, and Corporate Responsibility.
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