Director of xScale Product Strategy & Management

Equinix•Redwood City, CA

About The Position

XScale is a relatively new Business Unit within the wider Equinix organisation who specialise in delivering wholesale style data center facilities to our global Hyperscale customers. A director level role in xScale will offer the successful candidate an opportunity to drive and collaborate on work that enables the growth of the Hyperscale market throughout its digital transformation. At Equinix, we embrace diversity in thought and contribution and are committed to providing an equitable work environment – this is foundational to our core values as a company and is vital to our success. The Director of xScale Product Strategy & Management on the xScale Strategy & Product Team will focus on executing the global xScale product strategy to maximize line-of-business revenue and minimize risk. This position involves collaboration with various stakeholders to ensure the product’s market effectiveness and alignment with needs of our investor-partners and the Equinix go-to-market team. This includes contributing to the product vision, roadmap and business cases as well as supporting innovation opportunities and managing the non-technical aspects of the datacenter product lifecycle. The role also deep listening to customers, Equinix go-to-market teams, and the xScale Asset Management, to identify valuable research insights to improve the customer experience and xScale financial outcomes. This includes broad cross-functional work extending to xScale teams for Operations, Business Operations, PMO and Corporate Development teams, such analyzing and optimizing value chain activities, developing and monitoring KPIs, administering go-to-market support, implementing product and services improvements in collaboration with various stakeholder organizations. The company emphasizes equal employment opportunity and accessibility.

Requirements

Director level role
Executing the global xScale product strategy to maximize line-of-business revenue and minimize risk
Collaboration with various stakeholders to ensure the product’s market effectiveness and alignment with needs of our investor-partners and the Equinix go-to-market team
Contributing to the product vision, roadmap and business cases
Supporting innovation opportunities and managing the non-technical aspects of the datacenter product lifecycle
Deep listening to customers, Equinix go-to-market teams, and the xScale Asset Management, to identify valuable research insights to improve the customer experience and xScale financial outcomes
Broad cross-functional work extending to xScale teams for Operations, Business Operations, PMO and Corporate Development teams
Analyzing and optimizing value chain activities
Developing and monitoring KPIs
Administering go-to-market support
Implementing product and services improvements in collaboration with various stakeholder organizations
Activating hyperscale datacenter vision, goals, product capabilities, capacity roadmap and business cases
Development of product strategy, go-to-market efforts, and ongoing management of the product strategy lifecycle
Improving the end-customer experience and lifecyle, with a particular focus on services within the datacenter
Integrating insights from customers as well as Corporate Strategy and other research to improve user experience, manage and prioritize roadmap deliverables, and communicate xScale solutions
Managing stakeholder expectations within and/or across functions as the regional liaison on behalf of the Product & Strategy Management team
Communicating the product roadmap, including managing backlog & priorization of product initiatives
Creating a shared vision and clear goals for the product
Delivering product training and process enablement curriculums
Participating in cross-functional training and meetings
Partnering with xScale Business Operations to run the business
Establishing and monitoring KPIs
Administering regional promotional support
Implementing course corrections as needed
Supporting commercial teams in customer negotiations and contracts representing the core xScale business and product management objectives

Responsibilities

Executes the product strategy to support the xScale line of business meeting the needs of our hyperscale customers and the business goals for Equinix and its
Represents the xScale line of business with respect to activating hyperscale datacenter vision, goals, product capabilities, capacity roadmap and business cases
Contributes to the development of product strategy, go-to-market efforts, and ongoing management of the product strategy lifecycle
Collaborates with xScale Product Management leads to improve the end-customer experience and lifecyle, with a particular focus on services within the datacenter developed in collobration with xScale Operations leveraging support from our Digital & Innovation Organization
Integrates insights from customers as well as Corporate Strategy and other research to improve user experience, manage and prioritize roadmap deliverables, and communicate xScale solutions
Manages stakeholder expectations within and/or across functions as the regional liaison on behalf of the Product & Strategy Management team
Manage and communicate the product roadmap, including managing backlog & priorization of product initiatives; participate in creating a shared vision and clear goals for the product
Deliver product training and process enablement curriculums; participates in cross-functional training and meetings
Partner with xScale Business Operations to run the business: analyze and optimize value chain activities; establish and monitor KPIs; administer regional promotional support; implement course corrections as needed, leveraging support from the Equinix Enterprise Data & Analytics team and Digital & Innovation Organization
Support commercial teams in customer negotiations and contracts representing the core xScale business and product management objectives