Director of Workforce Services

Catholic Charities Fort Worth • Fort Worth, TX

1d • Hybrid

About The Position

We're seeking a Director of Workforce Services to pilot, scale, and lead transformative workforce initiatives and ensure our programs create lasting, measurable impact for the clients we serve. This role is for someone who is bold & visionary, energized by building something new, fast-paced, a quick learner, and ready to refine their approach based on results. The ideal candidate is looking for the freedom to build, test, learn, and improve and asks "What if?" more often than "Why?"

Requirements

• Master’s Degree in social work or related field, or a combination of education and experience
• 7-10 years of relevant professional experience in workforce development or a closely related field
• Proven ability to lead innovation efforts, pilot programs, or new initiatives
• Comfortable with ambiguity, experimentation, and change
• Ability to work on-site 4 days a week in Fort Worth, TX

Nice To Haves

• 5 or more years of program leadership experience at a director level or equivalent preferred

Responsibilities

• Translate agency vision into an actionable workforce strategy grounded in experimentation, learning, and measurable outcomes
• Lead teams with clarity, accountability, and adaptability in a fast-paced, evolving environment
• Drive performance to ensure teams deliver high quality and mission aligned service
• Model agency values and foster a culture of excellence and accountability always rooted in Catholic Social Teaching
• Ensure program fiscal health while balancing responsible risk-taking and innovation investment
• Align resources and remove barriers to drive consistent, high-quality implementation across teams
• Hold managers accountable for program implementation to ensure services are effective, efficient, and achieving intended client outcomes
• Build and maintain relationships with employers, industry partners, and community stakeholders
• Identify employment opportunities and pipelines for clients
• Ensure clients are trained and ready to work to meet employer needs
• Utilize knowledge and skill set to support internal decision-making, staff development, and external representation
• Serve as both a content expert and innovation leader in workforce development
• Lead the development and evolution of workforce services within a test-and-learn environment
• Design and advance new workforce approaches that integrate employment, skill development, and wraparound client support in cohesive and effective ways
• Establish and implement disciplined processes for piloting, evaluating, and improving workforce models
• Use data on client outcomes and market insight to inform decisions about model continuation, adaptation, scaling, or discontinuation
• Working with the Vice-President and Head of Client Services, develop new lines of services related to advancing the CCFW mission in given expertise area
• Strengthen program effectiveness by championing a culture of evidence, evaluation, and continuous improvement
• Integrate data, research, and evaluation into program design and daily operations to ensure fidelity to proven methods
• Evaluate outcomes, identify opportunities for improvement & innovation based on data insights and field research
• Lead agency replication or scaling efforts with fidelity, ensuring program models remain impactful and sustainable
• Serve as a visible program ambassador—building and maintaining relationships that support innovation, evaluation, and long-term impact
• Ensure community partners align with agency priorities and Catholic Social Teaching
• Maintain strong relationships with workforce partners ensuring clear communication and alignment of priorities
• Align partnerships to support both client success and program sustainability

Benefits

• Medical/ Dental/ Vision/ Short Term Disability/ Accident Insurance/ Hospital Indemnity Insurance/ Critical Illness/ ID Shield
• Health Savings Account- CCFW contributes $110 per month.
• 100% Company paid Long Term Disability
• 100% Company paid Basic Life and AD&D Insurance
• 16 paid Holidays (including being closed Christmas Eve through New Years Day)
• Tiered PTO Accrual by tenure: Vacation Time- 100 hours in your first year.
• Sick Time- 48 hours in your first year.
• 403(b) with employer match from day one- up to 6%
• 3 weeks paid parental/critical illness leave
• Employee Assistance Program
• CCFW Participates in the Public Service Loan Forgiveness program (PSLF)
• Mentorship Program
• Wellness Program
• Financial Coaching

What This Job Offers

• Job Type: Full-time
• Career Level: Director