Director of Wellness

Noble House Hotels & Resorts•Marathon, FL
•$80,000 - $90,000

About The Position

The Director of Wellness provides strategic leadership and operational management for wellness, fitness, recreation, and spa-related programs and services at Faro Blanco Resort & Yacht Club, Curio Collection by Hilton. The role is responsible for financial performance and for creating and executing a comprehensive wellness vision that enhances the guest experience, grows revenue, and strengthens the resort’s position as a wellness-focused destination in the Florida Keys. The Director oversees spa operations, fitness facilities, wellness programming, recreational activities, retail offerings, and guest experiences, maintaining high standards of service, safety, and profitability. The role also develops wellness concepts, creates resort experiences, builds strategic partnerships, and leads a high-performing team focused on guest satisfaction and experiences aligned with Noble House Hotels & Resorts’ brand philosophy.

Requirements

  • Minimum of 5 to 7 years of progressive leadership experience in wellness, spa, fitness, recreation, or resort operations, including at least 3 years in a Director-level or senior management role.
  • Experience overseeing luxury, resort, lifestyle, or destination wellness operations, including multiple revenue-generating outlets and guest programs.
  • Experience managing spa operations, fitness centers, wellness programming, recreational activities, retail operations, and guest engagement initiatives.
  • Strong financial acumen and experience managing budgets, forecasting, labor productivity, revenue generation, expense controls, inventory management, and profitability targets.
  • Track record of developing and implementing wellness, fitness, and recreational programming that enhances guest satisfaction and drives ancillary revenue.
  • Experience creating strategic partnerships with wellness practitioners, fitness professionals, community organizations, and destination activity providers.
  • Strong understanding of luxury service delivery, wellness trends, guest experience design, and recreational programming.
  • Experience recruiting, leading, coaching, and developing multidisciplinary teams, including spa professionals, fitness instructors, recreation coordinators, and guest service personnel.
  • Knowledge of health, safety, risk management, sanitation, and regulatory requirements associated with spa, fitness, aquatic, and recreational operations.
  • Strong organizational, communication, presentation, and interpersonal skills.
  • Ability to manage multiple operational disciplines while maintaining exceptional attention to guest satisfaction and service quality.

Nice To Haves

  • Bachelor’s degree in Hospitality Management, Recreation Management, Wellness Management, Business Administration, Exercise Science, Sports Management, or a related field.
  • Experience managing membership programs, wellness events, retreats, special programs, and seasonal guest experiences.

Responsibilities

  • Provide strategic leadership and operational management for wellness, fitness, recreation, and spa-related programs and services.
  • Manage the financial performance of wellness operations, including budgets, forecasts, labor productivity, revenue, expenses, inventory, and profitability.
  • Create and execute a comprehensive wellness vision that enhances the guest experience, drives revenue growth, and positions the resort as a wellness-focused destination.
  • Oversee spa operations, fitness facilities, wellness programming, recreational activities, retail offerings, and guest experiences.
  • Maintain high standards of service excellence, safety, and profitability.
  • Develop innovative wellness concepts and curate unique resort experiences.
  • Foster partnerships with wellness practitioners, fitness professionals, community organizations, and destination activity providers.
  • Recruit, lead, coach, and develop multidisciplinary teams.
  • Manage membership programs, wellness events, retreats, special programs, and seasonal guest experiences.

Benefits

  • Competitive pay
  • On-Demand Pay
  • Health insurance, including medical, dental, and vision
  • 401(k) plan with employer matching
  • Paid time off
  • Holidays
  • Discounted food
  • Hotel discounts at Noble House Hotels & Resorts nationwide
  • Quarterly and annual bonus potential
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