Director of Wellness
About The Position
Empowering Health, Enriching Lives: True Care’s Enduring Mission At True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized care that empowers and enriches lives. Every day, we embark on a journey to bring comfort, vitality, and dignity to those we serve. Our mission is driven by a deep understanding of the unique needs and aspirations of each individual under our care. We believe that home is not just a place but a sanctuary where healing and well-being flourish. Hence, we endeavor to make this sanctuary a haven of health and happiness. At True Care, we don't just offer home healthcare – we offer hope, healing, and a brighter tomorrow.
Requirements
- Active, unencumbered RN license in the State of NY
- CPR and First Aid certification
- 5+ years of nursing management experience
- Excellent customer service, communication, and clinical skills.
- Knowledge of medical terminology, health promotion, age-related health conditions, and regulatory standards for skilled nursing and assisted living.
- Empathetic and patient-centered approach to caregiving, valuing the dignity and individuality of each resident while consistently upholding a professional attitude.
- Exceptional operations skills in a senior living environment, demonstrating meticulous attention to detail.
- Ability to work collaboratively within a multidisciplinary team and build positive relationships with residents, families, and healthcare professionals while upholding the highest standards of professionalism.
- Proficiency in using technology for record-keeping, communication, and data management, reflecting a tech-savvy and professional approach.
Nice To Haves
- Flexibility to work occasional evenings or weekends based on residents' needs, demonstrating a commitment to delivering top-tier service.
Responsibilities
- Ensure effective orientation and training of new hires in collaboration with the DPS
- Provide regular feedback to the DPS on new hire progress
- Craft and present an engaging value proposition aimed at prospective residents of the facility and their families.
- Architect and publicize informative seminars and workshops covering various health-related subjects for current clients, prospective clients, and their families.
- Develop, grow, and effectively market all lines of service, including specialized disease-specific programming.
- Generate and distribute informative materials concerning health enhancement, illness prevention, and graceful aging.
- Effective use of Salesforce for prospect management and follow-up.
- Supervise daily operations, ensuring caregiver compliance and safety and client safety and satisfaction.
- Oversee the pre-billing reports and work closely with the coordination team to ensure all problems are addressed and resolved.
- Maintain a high standard for documentation and reporting for all clinical and non-clinical staff with regular auditing and review.
- Evaluate the clinical team and non-clinical staff to provide oversight to maintain productivity and support as needed.
- Ensure consistent and appropriate communication with the facilities Executive Team.
- Assume the central and vital role of addressing client’s healthcare requirements and inquiries.
- Create and execute a comprehensive wellness program to cater to individual client needs and preferences.
- Stay current with the latest senior health and wellness advancements to provide pertinent and precise information.
- Maintaining consistent, open communication with clients, families, and medical experts fosters a holistic care ethos.
- Supervise departmental operations focusing on promoting the health and well-being of the private clients in the community and facilities.
- Consistent oversight and follow-up for overtime evaluation to maintain department goals.
- Audit cluster utilization, documentation, and internal spreadsheets and report to the DPS.
- Conduct daily meetings with the coordination team and formal weekly meetings with each department.
- Complete monthly departmental reporting.
- Additional responsibilities as assigned by the DPS
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
