Director of Used Heavy-Duty Truck Sales

Valley Truck Centers•Parma, OH
•Onsite

About The Position

Valley Freightliner, Western Star Trucks of Cleveland is committed to providing quality commercial trucks, exceptional customer service, and dependable transportation solutions. We are seeking an experienced, results-driven Director of Used Heavy-Duty Truck Sales to lead our used truck operations, maximize profitability, and drive continued growth across multiple dealership locations. The Director of Used Heavy-Duty Truck Sales will oversee all aspects of used heavy-duty truck operations, including inventory acquisition, appraisals, pricing, reconditioning, inventory management, and sales team performance. This individual will play a key role in developing and executing strategies that increase sales, improve inventory turnover, protect margins, and strengthen our position in the commercial truck market. The ideal candidate has a strong background in heavy-duty truck sales and used truck management, excellent market knowledge, proven leadership abilities, and a track record of delivering measurable financial results.

Requirements

  • Demonstrated management experience in used heavy-duty truck sales, commercial truck dealerships, or a related trucking industry role.
  • Strong knowledge of heavy-duty trucks, including Freightliner, Western Star, and other major commercial truck brands.
  • Proven experience in truck sourcing, appraisals, purchasing, pricing, and inventory management.
  • Understanding of used truck market values, reconditioning costs, gross profit margins, and inventory financing or floor plan expenses.
  • Experience leading and developing sales teams, preferably across multiple locations.
  • Strong financial and analytical skills, with the ability to evaluate performance and make sound business decisions.
  • Excellent negotiation, communication, organizational, and relationship-building skills.
  • Ability to work in a fast-paced, performance-driven dealership environment.

Nice To Haves

  • Proficiency with dealership management systems, inventory tools, and Microsoft Office or comparable business software is preferred.

Responsibilities

  • Develop and maintain relationships with customers, fleets, trade-in sources, auctions, and industry contacts to acquire quality used heavy-duty trucks.
  • Evaluate truck condition, specifications, mileage, maintenance history, and market demand to establish accurate acquisition values.
  • Establish competitive retail pricing and acquisition strategies that maximize gross profit while maintaining market competitiveness.
  • Oversee reconditioning decisions, budgets, and timelines to ensure investments support expected resale values and profitability.
  • Monitor inventory levels, aging, days in stock, floor plan expenses, and inventory turns to optimize cash flow and return on investment.
  • Lead, coach, and develop used truck sales personnel across multiple dealership locations, establishing clear goals and performance expectations.
  • Monitor industry trends, wholesale and retail values, competitor activity, and customer demand to identify new opportunities.
  • Track key performance indicators, including sales volume, gross profit, inventory turnover, acquisition costs, and aged inventory.
  • Establish standardized processes for appraisals, purchasing, pricing, merchandising, and inventory management across all locations.
  • Build lasting relationships with fleet operators, owner-operators, commercial customers, and industry partners.
  • Identify opportunities to expand inventory sources, improve sales performance, increase market share, and strengthen overall departmental profitability.

Benefits

  • Competitive compensation package based on experience and qualifications.
  • Competitive compensation commensurate with experience, with an opportunity for performance-based incentives tied to business results.
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