Director of Urgent Care - CBHC

Eliot Community Human Services • Danvers, MA

13d • Onsite

About The Position

Eliot is looking for a Director of Urgent Care to lead services within our Community Behavioral Health Center (CBHC) Urgent Care team. The ideal candidate for the Director of Urgent Care is a licensed behavioral health professional with substantial supervisory experience in crisis services. They will bring strong clinical leadership, a deep understanding of mental health systems and services, and the ability to guide multidisciplinary teams in delivering strengths-based, community-oriented care. The candidate must demonstrate excellent communication, crisis management, and system coordination skills to ensure seamless service delivery.

Requirements

• Requires a Master’s degree in social work or counseling, with corresponding independent licensure (LICSW, LMHC)
• Four years of clinical experience, minimum 2 in a supervisory role.
• Three years of experience working with people with severe and persistent mental illnesses and/or substance use.
• Valid driver’s license and reliable transportation.

Responsibilities

• Provide clinical guidance and support in developing interventions and supervision of team members.
• Provide direct supervision to staff both in the office and in the field.
• Provide supervision to staff on clinical interventions, strength-based strategies and ensure services are culturally competent for individuals served.
• Ensure that the individual is at the center of all care and that all interventions are developed and provided in a manner consistent with individual preferences.
• Complete all required assessments, complete crisis plans and coordinate aspects of individual’s admission according to agency procedures.
• Work alongside the Director of MCI and Director Youth Programming to ensure evaluations, safety and treatment plans and assessments are completed and thorough.
• Provide interventions to individuals as stated by their current treatment plan or in response to the daily needs of individuals per supervisory direction and/or through the Team Huddle process.

Benefits

• Generous Paid Time Off – Vacation, sick time, and paid holidays
• Comprehensive Benefits – Medical, dental, and vision plans
• Retirement Savings – 401(k) with employer match
• Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
• Financial Security – 100% company-paid life and accidental death insurance
• Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

What This Job Offers

• Job Type: Full-time
• Career Level: Director