Director of Total Rewards

Ocean State Job Lot•North Kingstown, RI

4d•$150,000 - $170,000•Hybrid

About The Position

The Director of Total Rewards opportunity at Ocean State Job Lot (“OSJL” or “Company”) is a crucial leadership position responsible for leading three teams: the Company’s Benefits team, which ensures that benefits offerings are implemented and serviced effectively and efficiently as part of the Company’s total compensation program; the Claims Team, which oversees all aspects of the Company’s claims programs- primarily workers’ compensation and general liability -to mitigate risk and control cost; and the Compensation Team, providing leadership oversight for the team that executes benchmarking, structure and strategy design, pay-for-performance cycle increases, minimum wage auditing, and pay decisions in partnership with Talent Acquisition and Human Resources Business Partners. This role is self-directing, exercises independent judgment, and works closely with Company leadership to anticipate and resolve issues that may impact OSJL benefits and claims program offerings.

Requirements

Bachelor’s degree in Human Resources, business administration, or a related field is required.
10 or more years of professional experience in benefits administration and Human Resources operations is required; retail industry experience is preferred.
5 or more years of supervisory experience is required.
Demonstrated experience with project management, vendor management, and strategic process improvement is required.
Subject matter expertise regarding federal and New England/Northeast state laws and related compliance for leave of absence and worker’s compensations programs is required.
Experience with self-insured benefit plans is required.
Proficient in current employment benefits and related laws.
Proficient in MS Excel and Google platform (i.e., Sites, Slides, Drive, Docs, Sheets).

Nice To Haves

retail industry experience is preferred.
Certification in employee benefits is preferred.
Experience with Oracle, Origami, and human capital management (HCM) software is preferred.

Responsibilities

Design, recommend, and implement a competitive, cost-effective, and compliant benefits package (e.g., medical, dental, vision, life, disability, 401(k), and wellness programs) tailored to the Company’s retail associate, supply chain, and corporate associates.
Provide high-level leadership and oversight to the established Compensation Team as they manage job descriptions, role benchmarking, pay structures, and strategy.
Oversee compensation governance and policies in partnership with the Compensation Manager including Pay-for-Performance cycle increases, minimum wage auditing, and pay transparency compliance.
Leads the risk management function with full ownership of worker’s compensation, general and property liability, claims administration, insurance program design and renewals, and enterprise safety including oversight of third-party administrators, brokers, and carrier relationships to control the cost of risk across the enterprise.
Oversee the administration of all leave-of-absence programs to ensure full compliance with applicable state and federal laws (i.e., FMLA, ADA) and Company policies, resulting in a clear, supportive process for associates.
Lead and optimize vendor relationships to maintain contract requirements, review and analyze data, and ensure that vendor contracts are meeting the needs of OSJL.
Compile and present benefits-related data that demonstrate the success of benefits programs to Company leadership.
Use analytics to make informed decisions around all current and new benefit plans. Ensure that appropriate actions are taken for continuous benefits program and process improvements as well as contract compliance.
Develop cost control procedures to optimize benefits coverage costs for the Company and its associates.
Collaborate with insurance carriers and brokers in the research and development of potential new benefit offerings that reflect the needs of the associate population, and present the same to Company leadership.
Aggressively promote benefits program offerings to associates and communicate changes in order to continuously improve the program utilization.
Advise and counsel all OSJL leaders and associates on existing benefits programs.
Develop a network to resolve associate benefits questions and issues, including focused response protocols for certain issues.
Ensure benefit program compliance with the requirements of all applicable state and federal laws including, but not limited to, COBRA, ACA, ADA, ERISA, leaves of absence, and worker’s compensation program compliance and administration for the Company.
Lead and perform all duties of 401k Plan Sponsor and comply with all requirements for plan design, loan administration, reporting and auditing activities.
Manage associate performance, write performance reviews and provide coaching and feedback for Benefits and claims team members. As needed, delegate work and follow up with team members to confirm timely completion of tasks.
Assist with hiring new team members, training new team members and acting as a mentor to coach and develop new teammates.
Direct the end-to-end management of all Workers' Compensation and General Liability (e.g., customer slip-and-falls) claims, from initial report to resolution.
Analyze claims data to identify trends (e.g., specific stores with high incidents, common injury types) and partner with a safety/loss prevention team to implement corrective actions.
Act as the primary liaison with the Company’s legal counsel, TPAs (Third-Party Administrators), and insurance carriers to manage litigated claims and represent the Company in legal proceedings as needed.

Benefits

Competitive Paid Time Off (PTO)
Comprehensive Health Coverage: Including but not limited to Medical, Dental, Vision, and much more.
401K Program
Flexible Spending Account (FSA)
Tuition Reimbursement
Associate Store 30% Discounts
Complimentary access to OSJL-owned vacation properties
Discounted gym memberships
30% off at OSJL affiliated restaurants
Free lunch Fridays