Director of Therapy Services- Sherwood

Pediatrics Plus•Sherwood, AR

1d•Onsite

About The Position

Pediatrics Plus is a specialized pediatric healthcare provider committed to helping children succeed through evidence-based therapy and education, diagnostic services, state-of-the-art facilities, specialized equipment, family support, and community investment. They are currently seeking a qualified individual to fill the position of Director of Therapy Services in Sherwood. This role involves providing strategic leadership to therapy services, fostering the company culture, and ensuring excellence in service delivery. The Director will also play a key role in team building and site cohesion, proactively addressing the needs of therapists in alignment with company goals.

Requirements

Ability to read, analyze, and interpret general business data, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and policy procedure manuals.
Ability to effectively present information and respond to questions from groups of executives, managers, physicians, clients, customers, field clinicians, and the public.
Must be able to work with children birth to age 21 and families who are at risk.
Knowledge of various funding source guidelines.
Strong organizational skills with attention to detail and accuracy.
Ability to handle multiple tasks in a very busy environment.
Basic computer skills, including a working knowledge of database, word processing, spreadsheet, and internet software.
Ability to function independently in all aspects, including project identification, evaluation, contract negotiations, and coordination with management and internal departments.
Ability to represent the company in a confident, persuasive, and positive manner.
Excellent interpersonal, verbal, and written communication skills with the ability to communicate effectively and professionally with a wide variety of people.
Ability to work under stress and respond quickly in emergency situations.
In-depth knowledge of operational, clinical, and referral development systems.
Ability to work effectively within a complex matrix organization.
Reports for work dressed appropriately and complies with company policies regarding the dress code.
Ability to maintain regular and punctual attendance.
Ability to complete tasks in a timely manner.
Bachelor’s Degree from an accredited university.
Current license and certification for therapy/ABA related field.
Minimum of three (3) years broad clinical experience.

Nice To Haves

Master’s Degree in a therapy field.

Responsibilities

Provide strategic leadership to therapy services.
Build and maintain the Pediatrics Plus culture.
Ensure excellence in service delivery.
Assist in building the team and site cohesion.
Understand and be proactive with the needs of therapists in alignment with the company.
Understand and actively lead the company mission through daily interaction with the team, clients, and parents.
Lead and model treatment, evaluation, and recommendations per child according to standards of excellence.
Lead and hold team members accountable for the Pediatrics Plus Therapist Supplement and Therapist Operational Manual, outside regulatory boards, licensing, and funding source requirements.
Initiate active problem-solving and follow through to continually improve services, environment, culture, and mission.
Connect and communicate with caregivers and families to hear feedback and concerns, elevating to Senior Director when concerns cannot be resolved.
Greet team members and conduct end-of-day face-to-face check-ins.
Complete daily leadership walks, actively identifying and resolving concerns in safety, site needs, and organization.
Participate in daily huddles with the leadership team to determine priorities and updates.
Effectively communicate with team members through digital messaging, phone, and in person.
Collaborate with the Senior Director for caseload management and overall efficiency of all programs at the site.
Monitor and manage therapist non-treatment time for caseload coverage.
Conduct one-on-one meetings and performance reviews with team members.
Gather information required during inquiry when receiving complaints or concerns, and elevate appropriately.
Collaborate with the Senior Director for coaching and disciplinary action.
Collaborate with the Senior Director to determine hiring needs and participate in the interview process to hire team members aligned with the culture, mission, and core values.
Onboard new team members, including pre-employment communication, first-day onboarding, and development of an onboarding plan through the first 90 days, including training plans and support through 30/60/90-day reviews.
Engage and contribute to strategic and streamlined planning for the therapy team during collaborative meetings.
Identify areas of growth for the team and individual team members for development and implementation of in-services, mentoring plans, and continuing education.
Plan and execute x-periods and quarterly meetings for therapy teams.
Review daily evaluation reports, providing feedback and corrections to therapists.
Review outsourced evaluation reports to determine if they meet funding source requirements.
Answer therapists' questions regarding treatment, evaluation protocol, and company policies and procedures.
Coordinate and prioritize team needs for therapy supplies, therapy equipment, and evaluation protocols/kits.
Assist with the student program and its coordination, as needed.
Attend and actively participate in weekly site leadership meetings.
Participate in one-on-one meetings with the leader.
Maintain quality assurance measures as provided by administration.
Problem-solve site needs and strengths, discerning specific information to communicate to the leader in a timely and professional manner.
Actively review metrics for the therapy team, determining solutions to meet metrics and site therapy efficiency.
Actively lead in culture and team-building events and company initiatives.
Assist with recruitment and/or marketing events as needed or requested.
Perform other duties as assigned, with reasonable accommodations made for individuals with disabilities to perform essential functions.