Director of Tennis/Racquets Sports

BallenIsles Country Club•Punta Gorda, FL
•Onsite

About The Position

Babcock National Golf Club in Punta Gorda, Florida, is hiring a full-time Director of Tennis/Racquets Sports. The director leads the racquet sports facility’s on-court and off-court activities and oversees tennis, pickleball, and bocce. The role includes teaching at least 15–20 hours per week, with the schedule varying by season; establishing regular on-site hours; and being available on call when off-site or arranging another club or corporate point of contact for emergencies. The director develops and grows tennis programming for players of all levels, manages and trains staff, oversees facility operations and safety, and provides professional service to members and guests. Responsibilities also include financial, inventory, payroll, membership, marketing, communications, budgeting, calendar planning, reporting, and coordination with facility and corporate teams. The position involves frequent outdoor work and regular physical activity, including lifting.

Requirements

  • Ability and willingness to teach a minimum of 15–20 hours weekly, with hours varying by season.
  • Ability to establish regular on-site hours and provide on-call coverage when off-site, or arrange an alternate point person for emergencies.
  • Strong knowledge of tennis merchandise to provide information to consumers.
  • Knowledge of the facility POS system and ability to train others to use it.

Responsibilities

  • Lead the racquet sports facility’s on-court and off-court activities and oversee tennis, pickleball, and bocce.
  • Teach at least 15–20 hours weekly, with teaching hours varying by season.
  • Establish a regular schedule of on-site hours and be available on call when off-site, or designate another club or corporate point person for emergencies.
  • Administer and enforce facility and corporate policies and procedures, and follow the Director’s Guide and Employee Handbook.
  • Plan, develop, and grow tennis programs for all levels, including lessons, adult and junior clinics, special events, leagues, Cardio Tennis, and Tennis 101.
  • Select, train, supervise, and evaluate staff.
  • Market the tennis facilities to members and guests, and provide courteous, prompt, professional attention to their tennis needs.
  • Promote safety by following safety guidelines and inspecting and maintaining facility areas and equipment for cleanliness and safety.
  • Establish and implement inventory controls and report results.
  • Ensure revenue is correctly recorded in the POS system and reconciled daily to the schedule; secure checks and deposit them weekly.
  • Provide tennis lessons and clinics covering techniques and strategies.
  • Ensure courts are maintained in the best possible playing condition each day.
  • Conduct weekly professional staff meetings and attend facility management meetings.
  • Write and edit tennis and racquet sports news for the facility newsletter and website.
  • Develop budgets and take appropriate action to meet budget goals.
  • Develop an annual calendar of tennis and racquet sports activities and coordinate applicable promotional campaigns with Corporate Marketing.
  • Maintain a close working relationship with the Facility General Manager/Owner and non-tennis and racquet sports facility staff.
  • Provide monthly reports as required by Corporate Operations.
  • Ensure employees comply with company and facility employee manuals and applicable federal and state employment laws.
  • Maintain an accurate membership database and ensure staff payroll entries are correct.
  • Accurately record all on-court programming.
  • Maintain sufficient knowledge of tennis merchandise to advise consumers.
  • Know the facility POS system and train others to use it.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision coverage
  • 401(k) with employer match for associates age 19 and older
  • Paid time off (PTO) and leaves of absence
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