Director of Technology Infrastructure || Onsite work in Austin, TX (Local only Of TX )
About The Position
The Director of Technology Infrastructure oversees the design, implementation, and management of the organization’s technology infrastructure. The role provides strategic direction for infrastructure teams, plans for reliable and secure IT services, and leads IT professionals in support of organizational goals. The director collaborates with other departments to align technology initiatives with business objectives. The position oversees infrastructure services spanning cloud, systems, networks, databases, data center facilities, and development environments. It manages service capacity, performance, availability, backups, and monitoring; supports internal and external audits; and oversees related budgets, vendors, and contracts. The role also contributes technical requirements and proposals for IT solutions and supports development of business applications. This is an onsite role in Austin, Texas, and will manage the Infrastructure Services team, including Cloud Engineers, Network Administrators, Database Administrators, and System Administrators. The listed duration is 6–12 months, with CTH.
Requirements
- Bachelor’s degree in Computer Science, MIS, or Business Administration, or equivalent experience.
- 10+ years of related industry experience.
- Demonstrated effective experience in technical staff management and leadership.
- Knowledge of project management methodologies such as Agile.
- Knowledge of IT service management best practices such as ITIL.
- Knowledge of Microsoft technologies, including Server, SQL, Exchange, and SharePoint.
- Knowledge of networking technologies, including routers, switches, firewalls, and load balancers.
- Professional understanding of cloud infrastructure.
- Proven track record of developing and implementing IT best practices and procedures.
- Experience managing highly technical teams of Cloud Engineers, System Administrators, Network Administrators, and Database Administrators.
- Excellent oral and written communication skills.
- Strong organizational, interpersonal, analytical, leadership, and presentation skills.
- Ability to work independently as a self-starter and strong problem solver.
- Ability to handle multiple high-priority projects with close attention to detail.
Nice To Haves
- Prior experience in a dynamically changing environment.
- Microsoft, ITIL, and Cisco certificates.
Responsibilities
- Provide strategic direction for the Cloud Engineering, System, and Network Operations team.
- Oversee IT infrastructure services, including Azure, Active Directory, DNS, Microsoft O365, databases such as MS SQL, Exchange Online, and collaboration tools such as SharePoint.
- Oversee network services, including switches, routers, load balancers, and firewalls for LAN and WAN services.
- Compile internal technical requirements and participate in requests for proposals for IT solutions, including collaborating in development processes supporting internal and external business applications.
- Manage budgets, including forecasts and actuals.
- Oversee data center facilities, cloud infrastructure, and development environments.
- Manage infrastructure service capacity, performance, and availability.
- Support internal and external audit requirements.
- Oversee backups and monitoring of systems and applications in accordance with service requirements.
- Manage vendor negotiations and contracts related to the services.
- Manage the Infrastructure Services team consisting of Cloud Engineers, Network Administrators, Database Administrators, and System Administrators.
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What This Job Offers
Job Type
Full-time
Career Level
Director
