Director of Technical Program Management - Trust & Infrastructure

Salesforce•San Francisco, CA

About The Position

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The Experience Technical Program Managers (TPMs) play a meaningful role at Salesforce in leading large-scale, cross-functional initiatives within our Technology & Products organizations. The Director of Technical Program Management for Trust & Infrastructure will lead strategic technology programs that drive organizational efficiency and transformation within the Trust & Infrastructure TPM team. You will also spearhead programs driving transformation to Hyperforce, Salesforce's infrastructure product offering built on top of third-party cloud providers like Amazon Web Services (AWS) and Google Cloud Platform (GCP).

Requirements

A proven track record leading large, highly complex programs from inception to delivery.
Communicate effectively across all levels of the organization, from individual engineers to senior executives.
Strong organizational, coordination, and leadership skills to ambiguous, high-stakes environments.
Thrive in a culture of ownership, delivery, and innovation as an individual contributor.

Nice To Haves

Prior experience with cloud infrastructure programs, particularly involving AWS or GCP migrations.
Experience working within or alongside Trust and Infrastructure teams at a large technology company.
Familiarity with Salesforce's product ecosystem or similar enterprise platform environments.

Responsibilities

Partner with program leadership teams to drive cross-functional planning and execution across Engineering, Customer Enablement, Legal, and Product to deliver key business value.
Lead end-to-end delivery of large-scale, mission-critical programs with clear accountability and ownership.
Drive cross-domain communication and coordination across multiple cloud environments to ensure alignment and on-time delivery.
Navigate a fast-paced, dynamic environment by applying flexibility, organizational clarity, and strategic leadership to address unforeseen challenges.