Director Of Talent

Joybound People & Pets • Walnut Creek, CA

4d • $60 - $65 • Onsite

About The Position

The Director of Talent (DOT) is a strategic business partner and member of the Talent Team, reporting to the Chief Talent Officer (CTO). The DOT partners with the CTO to build an inclusive culture and implement organizational goals related to the employee value proposition, learning and development, talent acquisition, benefits, performance management, retention, and other talent functions. The role anticipates organizational talent needs and develops processes, policies, programs, and systems that support Joybound’s mission and goals. It directly supervises the Talent Operations Generalist, providing day-to-day guidance, coaching, and professional-development support.

The DOT leads with Joybound’s values of integrity, curiosity, collaboration, empathy, positivity, courage, and fun, and is expected to demonstrate honesty, reliability, sound judgment, discretion, resilience, and a solutions-oriented approach. The role builds partnerships, supports employees through growth, feedback, and change, and helps foster connection, engagement, and joy across the organization.

Responsibilities span general human resources, employee relations and workplace investigations, culture and values, performance management, onboarding, learning and development, benefits and leave administration, compliance, workers’ compensation, compensation programs, and talent acquisition. The position also manages HR initiatives and projects, supports Paycom HRIS adoption and data integrity, develops documentation and reporting, and collaborates with the CTO and Talent Operations Generalist on operational and strategic work.

This is a full-time, exempt position requiring a minimum of 40 hours per week. The role is based at Joybound in Walnut Creek, California. Occasional work from home may be possible after 90 days of employment. The work environment includes constant exposure to animals and animal allergens, and the position may require attending events and driving.

Requirements

• Bachelor’s degree in human resources or a related field, or an equivalent combination of education and experience.
• At least 5 years of progressive human resources management experience, with demonstrated responsibility in people leadership, employee relations, benefits administration, learning and development, talent acquisition, and compensation.
• Experience developing training programs and comfort facilitating them for diverse audiences.
• Exceptional personal and professional integrity, judgment, discretion, and confidentiality.
• Excellent interpersonal and communication skills, including the ability to influence, build consensus, and facilitate decision-making.
• Strong facilitation, presentation, and instructional design skills for virtual and in-person settings.
• Ability to analyze, interpret, and present people data, such as turnover, training participation, demographics, and promotions.
• Ability to thrive in a fast-moving, evolving environment.
• Strong knowledge of applicable federal, state, and local employment laws.
• Ability to work effectively with a diverse staff and community.
• Proven project management skills, including the ability to manage multiple initiatives, prioritize effectively, and meet deadlines.
• Strong strategic, analytical, critical-thinking, and organizational skills.
• Strong interviewing and negotiation skills.
• Demonstrated success working with ATS/HRIS systems, reporting tools, Microsoft Office (Outlook, Excel, and PowerPoint), and Zoom.
• Ability to work in an environment with constant exposure to animals and animal allergens.
• Ability to push, pull, lift, and move moderately heavy objects up to 25 pounds; frequently and repetitively kneel, bend, stoop, squat, reach above and below shoulder level, grasp and turn objects, stand, and/or walk; sit for extended periods while using a computer; and flex or twist the neck and waist.
• Ability to attend events as needed, which may require driving an automobile.
• Successful completion of a pre-employment background screening.

Nice To Haves

• SHRM or HRCI certification.
• Experience supporting compensation initiatives such as benchmarking, career frameworks, or pay structure design.
• A combination of for-profit and nonprofit HR experience.
• Experience with Paycom.

Responsibilities

• Lead by example to advance a culture of positivity, professionalism, trust, transparency, empathy, and excellence.
• Manage multiple human resources initiatives using project management practices, including timelines, stakeholder coordination, and change management.
• Work with the Talent Coordinator to support organizational adoption, optimization, and data integrity of the Paycom HRIS.
• Develop process maps, organizational charts, position descriptions, and standard operating procedures to document and sustain process improvements.
• Support the Chief Talent Officer on special projects and provide backup as needed.
• Provide data, dashboards, and reports to inform decision-making.
• Collaborate with the Talent Operations Generalist to streamline workflows and provide operational backup.
• Receive and assess employee relations concerns and conduct thorough, timely, and confidential workplace investigations.
• Embed Joybound’s core values in onboarding, training, recognition, performance conversations, and everyday team practices.
• Partner with the Chief Talent Officer to improve performance management, including 30-day feedback, 90-day reviews, and annual reviews.
• Continuously improve the Being Joybound onboarding program, including onboarding for new supervisors.
• Oversee the New Hire Orientation program and co-lead weekly sessions with the HR Coordinator.
• Participate in the Culture Committee and help plan events and recognition moments that build community and engagement.
• Partner with the Chief Talent Officer to design, implement, and improve a comprehensive learning and development strategy.
• Design and facilitate online and in-person Leading Joybound training for people leaders, including annual workshops on performance management, corrective action, and leave management.
• Coordinate organization-wide workshops, trainings, and staff events with internal partners.
• Facilitate, measure, monitor, and evaluate training effectiveness, using data and feedback to refine content and delivery.
• Manage the employee benefits experience and partner with the benefits broker to resolve employee questions and issues.
• Co-lead the annual benefits renewal process with the Chief Talent Officer.
• Administer employee leave requests from start to finish and support employees throughout the leave process.
• Oversee benefits compliance and reporting, including ACA, ERISA, COBRA, and California-specific requirements, coordinating with the benefits broker and payroll on filings, notices, and plan documentation.
• Oversee Workers’ Compensation claims, including timely processing, coordination with adjusters and managers, and return-to-work accommodations.
• Support the design, documentation, and evolution of compensation programs, including compensation planning, benchmarking, and career ladders.
• Develop and implement recruitment strategies that attract and retain talent and strengthen Joybound’s employer brand.
• Partner with hiring managers to understand role requirements and develop inclusive recruiting strategies.
• Develop supervisor talent acquisition and interview training and optimize Paycom to support talent attraction and retention.
• Manage the end-to-end recruitment lifecycle, including job postings, applicant communication, offers, and requisition close-out.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Director