Director of Talent Development
About The Position
THIS ROLE LEADS ENTERPRISE-WIDE ORGANIZATIONAL DEVELOPMENT AND LEARNING STRATEGIES THAT ENSURE CSCF EMPLOYEES ARE RESILIENT, INNOVATIVE, AND EQUIPPED TO DELIVER ON OUR MISSION. REPORTING TO THE SENIOR DIRECTOR OF HUMAN RESOURCES, THE DIRECTOR OF TALENT DEVELOPMENT DRIVES CSCF’S LEARNING AND TALENT DEVELOPMENT STRATEGY—ALIGNING WORKFORCE CAPABILITY WITH BUSINESS PRIORITIES, GROWTH OBJECTIVES, AND CULTURAL ASPIRATIONS. THIS LEADER OVERSEES THE DESIGN AND DELIVERY OF SCALABLE, HIGH-IMPACT LEARNING SOLUTIONS THAT ENHANCE LEADERSHIP READINESS, WORKFORCE CAPABILITY, AND PERFORMANCE OUTCOMES. CORE FOCUS AREAS INCLUDE EMPLOYEE ONBOARDING AND DEVELOPMENT, LEADERSHIP AND MANAGEMENT DEVELOPMENT, CAREER PATHWAYS AND MOBILITY, COMPETENCY FRAMEWORKS, AND PERFORMANCE MANAGEMENT. THIS ROLE REQUIRES A SYSTEMS THINKER WHO CAN SET STRATEGY WHILE REMAINING HANDS-ON—COMFORTABLE BUILDING, IMPLEMENTING, AND CONTINUOUSLY IMPROVING SOLUTIONS IN A COMPLEX, EVOLVING ORGANIZATION.
Requirements
- 7–10+ years of progressive experience in organizational development, learning, or talent development, including leadership-level responsibility.
- Proven ability to design and lead enterprise-wide learning and leadership development strategies.
- Strong instructional design expertise and experience with blended and digital learning approaches.
- Demonstrated success building leadership programs and talent development frameworks.
- Data-driven mindset with the ability to measure, analyze, and communicate program impact and ROI.
- Strong facilitation and communication skills with the ability to engage all organizational levels.
- Demonstrated leadership, collaboration, and project management capabilities.
- Bachelor’s degree in HR, Organizational Development, Psychology, Business Administration, or a related field from an accredited institution.
Nice To Haves
- Experience leading OD/L&D in a complex or multi-stakeholder organization.
- Advanced degree or professional certifications (e.g., CPTD, SHRM-CP).
- Experience with learning management systems (LMS) and modern learning technologies.
- Proficiency with generative AI tools and workforce analytics platforms (e.g., Power BI, Tableau, Excel).
- Strong executive presence with the ability to influence, build trust, and partner effectively with senior leadership.
- Demonstrated strategic and innovation competencies
Responsibilities
- Design and execute CSCF’s enterprise learning and talent development strategy aligned with organizational goals and priorities.
- Translate business needs into actionable learning, leadership, and capability-building initiatives.
- Identify emerging trends, performance expectations, and future skill needs to proactively address workforce gaps.
- Oversee instructional design, curriculum development, and learning technology platforms.
- Modernize learning delivery through digital, blended, and experiential approaches (e.g., microlearning, peer learning, communities of practice).
- Continuously evaluate and adapt programs to ensure relevance, scalability, and efficiency.
- Design and deliver leadership development programs across all levels (emerging leaders, supervisors, managers, and executives).
- Develop competency frameworks and career pathways aligned with CSCF’s value proposition.
- Create development pathways that support succession planning and prepare high-potential talent for future roles.
- Implement coaching, mentoring, and experiential learning opportunities, including stretch assignments and cross-functional projects.
- Oversee and continuously improve CSCF’s performance management system, including goal setting, reviews, and performance coaching, to reinforce accountability while building high-trust teams.
- Serve as a primary HR resource for employee relations matters by advising managers and employees on workplace concerns, policy interpretation, conflict resolution, and appropriate next steps.
- Conduct and document employee relations reviews or investigations involving workplace concerns, policy violations, performance issues, and employee complaints while maintaining confidentiality and consistency.
- Partner with leadership to implement equitable, legally compliant corrective action, disciplinary processes, and performance improvement plans that align with organizational values and reduce risk.
- Design and deliver comprehensive onboarding programs for both new employees and new executives to ensure strong integration into CSCF’s culture and ways of working.
- Establish metrics linking OD/L&D initiatives to business outcomes and workforce performance.
- Analyze performance data and translate insights into continuous improvement actions.
- Manage the L&D budget and resources effectively.
- Partner with senior leaders and managers to assess development needs and close capability gaps.
- Serve as a leadership development thought partner by applying best practices and innovative approaches to improve leader effectiveness.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
