About The Position

Davies Group is seeking a commercially driven leader with a passion for delivering exceptional customer outcomes, building high-performing teams, and driving operational excellence across complex supply chains. As the Supply Chain & Procurement Director, you will play a pivotal role in shaping the future of our Property business. Reporting directly to the Claims Director, Property, this is a high-impact leadership position with responsibility for our network and supply chain operations, including Davies Repair, BVS Verso, and a broad panel of supply chain partners. This role goes beyond procurement, focusing on supplier performance, customer delivery, commercial success, and strategic growth, leading a team of senior managers and influencing outcomes across the wider business. This is an opportunity to make a lasting impact in a market-leading organisation for a proven leader with deep expertise in property insurance, building repair, and supply chain management.

Requirements

  • Extensive leadership experience managing large operational teams directly and through senior management structures.
  • A minimum of 10 years' experience within the Property Claims sector, with strong knowledge of property insurance and building repair services.
  • A proven track record of delivering financial performance, including P&L responsibility, revenue growth, and cost control.
  • Experience managing complex supplier networks, repair contractors, or supply chain partnerships.
  • Outstanding stakeholder management skills, with the ability to build credibility with clients, colleagues, and suppliers alike.
  • Strong analytical and reporting capabilities, using data to drive decision-making and performance improvements.
  • Exceptional communication skills, both written and verbal.
  • A customer-first mindset with a passion for service excellence.
  • The ability to thrive in a fast-paced, evolving environment whilst maintaining strategic focus.
  • A full, clean UK driving licence.

Responsibilities

  • Lead and develop multiple network management and supply chain teams, creating a culture of accountability, collaboration, and continuous improvement.
  • Oversee service delivery across the Property division, ensuring consistent, high-quality outcomes for clients and customers.
  • Drive divisional financial performance, taking ownership of revenue, profitability, forecasting, and cost management.
  • Manage and optimise supplier relationships, ensuring our network partners deliver outstanding performance, quality, and value.
  • Champion a "One Davies" approach, bringing teams together to achieve common goals and deliver exceptional customer experiences.
  • Monitor operational performance through robust reporting, data analysis, and KPI management.
  • Provide strategic insight and recommendations to support business growth and operational excellence.
  • Build strong relationships with clients, suppliers, and internal stakeholders, acting as a trusted partner and senior leader.
  • Contribute to business development activity, supporting tenders, client proposals, and strategic growth initiatives.
  • Drive innovation, efficiency, and continuous improvement across the supply chain and repair network.

Benefits

  • Leadership training programme
  • Funding for professional qualifications
  • Local charity funding
  • Employee Resource Groups
  • Employee volunteering programme
  • Pension, 5% employee and 5% employer contribution
  • High Street discounts and Financial wellbeing hub
  • Life assurance: x4
  • Refer a Friend
  • Cycle to Work Scheme
  • Lease car salary sacrifice
  • Davies Incentive Plan
  • Enhanced maternity, pay
  • Enhanced paternity pay
  • Enhanced adoption pay
  • Wellbeing centre; move, munch, money & mind focus
  • Discounts with 100's of UK retailers
  • EAP; 24/7 confidential helpline
  • 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
  • Flexible working
  • Dress for your day
  • Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
  • Holiday purchase plan
  • Opportunity to purchase heath cash plan
  • Opportunity to purchase BUPA dental plan
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