Director of Supply Chain and Logistics

Fi Smart Dog Collar • New York, NY

5d • Onsite

About The Position

Fi is looking for a Director of Supply Chain and Logistics to build and run the operational backbone behind Fi's physical product business, demand planning, sourcing, and cross-functional execution that keeps us ahead of customer demand and ready for what's next. This isn't a maintain-the-system role. You're setting the standard as we grow.

Requirements

• 7-10+ years in demand planning, sourcing, or operations strategy, ideally in consumer hardware, wearables, or another fast-moving physical product environment
• A track record of building and owning forecasting and sourcing processes that actually align teams and drive execution, not just look good on paper
• Deep fluency in Excel/Sheets and databases, with comfort writing SQL and building planning models from scratch
• Real experience working with overseas manufacturers, with the instincts to get things done across time zones and cultures
• A process-obsessed mindset. You see chaos and build systems that scale, then keep optimizing
• Strong cross-functional communication, translating cleanly between technical, financial, and operational perspectives

Nice To Haves

• Python or other programming skills
• startup experience scaling systems from zero to one
• a background standing up refurbishment or return logistics programs

Responsibilities

• Lead high-impact initiatives spanning new channel readiness, operational scalability, inventory efficiency, and cost reduction
• Build frameworks and models for scenario planning, financial sensitivity analysis, and operational trade-off decisions
• Define and track operations KPIs, build executive dashboards, and turn raw data into insight leadership can act on
• Own demand forecasting, pulling inputs from Sales, Marketing, Product, and Finance across channels (DTC, Amazon, retail) and product lines (hardware, accessories, consumables)
• Lead the S&OP cadence, balancing forecast risk against supply commitments so demand signals flow cleanly into inventory, production, and supplier decisions
• Own supplier strategy for key components and assemblies, negotiating pricing, terms, and capacity commitments
• Drive procurement for new product introductions alongside Hardware Engineering and Product Ops, managing BOM cost targets and supplier calendars against product development timelines
• Monitor cost trends and supplier performance, catch risk early, and build contingency plans before they become problems

Benefits

• flexible PTO
• full medical, dental, and vision insurance
• Free access to One Medical, Kindbody, and Talkspace
• Dog-Friendly Office
• $500 annual donation to a dog charity of your choice through our BarkBack Program
• Free Fi Membership
• gifting program

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed