Director of Studios - Mid Atlantic

[solidcore]•Elizabeth City, NC

3d•Hybrid

About The Position

Reporting to the East Coast Senior Director, the Director of Studios oversees the strategic direction and success of their studios within their region with a focus on driving revenue, contributing to profitability and developing talent. This person will act as a subject matter expert in the overall [solidcore] experience and ensure every element communicates the [solidcore] vision. They will motivate and inspire their team to create the best experience for all [solidcore] clients while being protective of, and working to spread, the [solidcore] culture.

Requirements

Experience in a multi-unit leadership position.
Minimum education requirement: Bachelor’s degree in business or a related field.
Willingness to travel (up to 50%).
The position is full-time and exempt with an expected 40 hours worked per week (including classes coached).
Minimum 5-7 years’ experience in hands-on customer service, hospitality, consumer goods, or service based industry in a multi-unit environment.
Prior experience in a high-growth/start-up company or firm.
Prior experience managing a large team, ideally with remote direct reports.
Direct P&L Management.
Professional maturity; consistently conducts themselves in a professional manner that aligns with [solidcore]’s values.
Proactive, with the ability to anticipate business and customers needs.
Detail oriented and highly organized.
Entrepreneurial and resourceful.
Strong management experience in training, mentoring and motivating employees.
Ability to multi-task and prioritize in a fast-paced environment.
Superior communication and interpersonal skills.
Passion for fitness, wellness and the [solidcore] brand.

Responsibilities

Managing a team of Area Managers and Head Coach Community Managers with a focus on studio performance, development, training, and recruiting.
Provide them with coaching and guidance as needed and be a consistent resource for them, including weekly check-in’s.
Completing [solidcore] coach training so as to gain a full understanding of the process and requirements.
Driving day-to-day leadership and operational management for one of the fastest growing fitness brands.
Leading cross-functional business objectives enabling [solidcore] to achieve gains in profits, market share, and customer acquisition/retention/satisfaction.
Participating in the hiring, training, and developing of new Directors and Managers as needed.
Developing sales growth strategies for studio memberships, class attendance and packages.
Being accountable for strategic planning, studio operations implementation, and execution of [solidcore] studio programs and initiatives.
Launching and reviewing reports and metrics and follow up as needed.
Working with the Area Managers to drive overall financial performance of studios.
Examining retention rates and trends and making adjustments for studios as needed.
Be a role model and demand professionalism and team member compliance with [solidcore] company handbook including, but not limited to brand consistency, client relations, and attendance.
Ensure studio experience is aligned and consistent with the company’s overall strategy including service standards.
Visit all studios within their Region on a consistent basis.
Collaborate with the Leadership Team on key initiatives and strategy for overall [solidcore] vision and success.
Participation in coach training and coaching in markets as needed.