Director of Student Finance

Tricoci University•Park Ridge, IL

10h

About The Position

At Tricoci University, our mission is clear: To be the educator and employer of choice in the communities we serve. As our Director of Student Finance, you are at the heart of this mission. Reporting directly to the Vice President of Financial Aid, you won’t just be managing a department—you’ll be empowering students to achieve their dreams and fostering a workplace where our team can truly thrive. We are looking for a visionary leader who is passionate about excellence and ready to drive results in the following areas: Driver of Growth: You will lead the charge in training and team development, ensuring our staff has the tools and support they need to be the best in the industry. Architect of Excellence: You’ll craft and implement innovative policies and procedures that prioritize the student experience, ensuring every individual is served with the highest level of care, respect, and efficiency. Champion of Integrity: You will oversee the department’s accuracy and operational health, ensuring we lead the way in compliance with federal, state, and accreditation standards. Strategic Leadership: Working hand-in-hand with the VP of Financial Aid, you will ensure our department runs like a well-oiled machine, serving as a model of professional excellence for our community.

Requirements

Bachelor’s degree required
Five or more years’ experience in all aspects of student financial aid administration are required.
Experience as Director or Assistant Director of a program of similar complexity and scope is required.
A thorough knowledge of federal regulations as they pertain to the programs administered by the office required.
The ability to communicate effectively both in writing and verbally, with students, parents, auditors, employees, educators and other constituents of the financial aid office is required.
Personnel management skills, including training, coaching, evaluation and other skills necessary to manage a staff.

Responsibilities

Responsible for onboarding all new Financial Aid Staff.
Assist in hiring, coaching and evaluating personnel in the Financial Aid Department.
Responsible for the approval process for all Professional Judgments.
Responsible for the approval process for all C-Codes.
Responsible for Federal Supplemental Educational Opportunity Grant (FSEOG) for all locations.
Responsible for Veterans Affair program for all locations (certification, VA audits).
Work closely with Vice president of Financial Aid in auditing student financial aid files for accuracy.
Work closely with Vice President of Financial Aid in all aspects of Financial Aid Staff development.
Collaborate with the VP to oversee daily activities, ensuring compliance with internal policies and federal, state, and accrediting requirements.
Work closely with the Vice President of Financial Aid in yearly FSA audit preparation.
Collect, assemble, review, and analyze weekly financial aid reports.
Provide excellent customer service by responding clearly, accurately, and timely to questions/concerns.
Contributes to student satisfaction through delivery of quality customer service in all aspects of the administration of the financial aid office.
Promotes a respectful work environment that supports cultural awareness and skill development.
Other duties may be assigned.