Director of Student Accounts Receivable

State of Colorado • Arapahoe County, CO

52d

About The Position

ACC is seeking a committed Director of student Accounts Receivable to join our team and help lead the way in our mission of student success. The Director of Student Accounts Receivable at Arapahoe Community College provides strategic leadership for student billing, accounts receivable, cashiering, and collections. This position ensures accurate and compliant financial transactions, manages the Banner student accounts system, and oversees cash management operations. The Director supervises staff responsible for student accounts, billing, receivables, cashiering, and front-line customer service, setting goals and driving efficiency and service excellence. They collaborate with Financial Aid, the Registrar, and Student Services to support student success while maintaining fiscal integrity. Responsibilities include coordinating tuition and fee billing, managing refunds and disbursements in compliance with Title IV and state regulations, and directing collections processes while implementing payment systems and plans to enhance operational effectiveness. All applications must be submitted through our Careers Page.

Requirements

• Masters degree in Accounting, Finance, or related field from an accredited institution OR an equivalent amount education and/or experience. Experience equivalencies will not count towards the experience listed below.
• Three years' progressively responsible student billing or accounting-related management experience.
• Extensive working knowledge of computerized student-related applications.
• Knowledge of student accounts, student financial services and higher education principles, practices, and procedures.
• Skilled in Microsoft Office, including Word, Outlook, PowerPoint, and Excel.

Nice To Haves

• Experience with Banner.
• Experience with CashNet.

Responsibilities

• Manage Banner student accounts receivable system and ensure accurate billing and accounting.
• Oversee cash management operations, including payment processing, deposits, and compliance.
• Supervise staff handling student accounts, billing, receivables, cashiering, and customer service.
• Coordinate refunds, disbursements, and compliance with federal and state regulations.
• Direct collections processes and collaborate across departments to resolve account issues.

Benefits

• Strong, flexible retirement benefits including Colorado PERA's Defined Benefit Plan or Defined Contribution Plan. A Supplemental retirement plans are also available including 401(k), 403(b) and 457 plans.
• Comprehensive health benefits including medical, dental, vision, life, and flexible savings benefits.
• Employee assistance services such as counseling, professional coaching, financial planning, and more, are available to you and members of your household at no cost through the Colorado State Employee Assistance Program (C-SEAP).
• Generous paid time off benefits including up to 15 hours of annual leave and 10 hours of sick leave per month, 10 paid holidays per year, and up to 18 hours for academic and volunteer activities.
• Tuition assistance for employees and their eligible dependents at any community college within the Colorado Community College System or CCCOnline.
• State employees are eligible to participate in BenefitHub which offers discounts for retailers and services and other benefits resources.
• Employees may qualify for the Public Service Loan Forgiveness Program. Additional information about this program can be found on the Colorado Division of Human Resources website.
• New hires for full-time positions may be eligible for a relocation assistance benefit if relocating at least 100 miles to work at ACC. Information about this can be found in AP 3-160.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Executive, Legislative, and Other General Government Support
• Number of Employees: 101-250 employees